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Service Center Review Summary
4 out of 5
7/9/2026
Phillip and the team always take great care of ours cars. Hannah’s follow up is always on point. Norm reeves service dept is always meticulous, and quick.
5 out of 5
7/9/2026
I have always been satisfied with the courtesy and service that the Toyota service personnel have provided.
5 out of 5
7/9/2026
She was a very professional service on time and the service was very good her
5 out of 5
7/9/2026
Thank you!
5 out of 5
7/9/2026
Great service awesome customer service!
4 out of 5
7/9/2026
Benito is the best! The reason why we keep coming back.
5 out of 5
7/9/2026
Clayton Eink was a very friendly and helpful guy. He is very knowledgeable and help me throughout the whole process and was straightforward. There wasn’t one time where he wasn’t smiling back. Whatever you guys are paying him is not enough he deserves a raise !
2 out of 5
7/9/2026
Horrible customer service. John Lee made me feel that the issue with my car was my fault. I don’t think I’ll buy another car from Honda again.
5 out of 5
7/9/2026
Everything went smooth as it typically does! I always seem to have a good experience! TY!
5 out of 5
7/9/2026
My experience with Edward was awesome. He followed up when he said he would. He helped me out tremendously.
5 out of 5
7/9/2026
Kyle was very good
5 out of 5
7/9/2026
Service was excellent. Fast and through.
4 out of 5
7/9/2026
Karina was polite, friendly and professional. Her communication and setting expectations (I didn’t have an appointment) was incredibly helpful. I’d definitely come back to this location for future service just because of Karina’s superb customer service.
5 out of 5
7/9/2026
I had an overall good experience with the service provided.
Samuel Tung was very friendly and helpful, great customer service.
4 out of 5
7/9/2026
My son took our car in so we did not have any personal contact with John. However my son also forwarded emails from John which were very informative and answered all our questions.
5 out of 5
7/9/2026
Always satisfied with service
4 out of 5
7/9/2026
Was please that didn’t get any lip about transfortation back and forth
I think you deeply .
2 out of 5
7/9/2026
I’m having a huge issue with your team. When I purchased my truck I was sold 10 oil changes with my truck purchase. Today, I returned for the 2nd oil change and I was told that it was not covered and that I needed to pay a fee of $110 and that apparently they don’t have anything on record regarding the 10 oil changes. They pulled up my contract and it obviously wasn’t there but I was told by finance that this was included. So I’m really upset and feeling defeated for not requesting in paper what was told to me in person. I was played and lied by your team basically.
4 out of 5
7/9/2026
I am overall pleased with your dealership, despite a few bumps along the way. I believe our salesperson Alicia did a good job.
5 out of 5
7/9/2026
Robert Gonzalez gave great customer service and got my car serviced and I was in and out with no worries.Job well done
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