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Service Center Review Summary
4 out of 5
2/26/2026
I recently brought my vehicle into Honda for an oil service, and I couldn’t be happier with the experience. Sal was friendly, knowledgeable, and kept me informed throughout the process. I mentioned to him that my car was driving funny and he reassured me that they will take a look to see what the problem is. A few hours later, Sal notified me that a new starter was needed. He reassured me that this issue was under warranty and took care of the repair with no problems at all, which made everything stress-free. It’s such a relief to deal with a service department that stands behind their work and values their customers. Thank you for making it such a positive experience!
4 out of 5
2/26/2026
He is my go to guy whenever Icome for repair. Honest and always explain before and after. I would recommend him to everyone that i know.
2 out of 5
2/26/2026
Technician for this service did not meet expectations. Service advisor Denise was satisfactory but she really should know about the technician who serviced her client’s car. There was protective plastic covers and a paper floor mat cover still rolled up inside the car cabin. If this basic courtesy procedure to keep the car sanitary was not followed, who knows what other corners the tech cut. This I thought was standard to keep the car covered and have a paper floor board in place. Awful technician.
5 out of 5
2/26/2026
Great service from Ms.Guzman.
5 out of 5
2/26/2026
Everything was perfect. Jessica was friendly and knowledgeable. Harry the shuttle driver was also pretty fantastic.
5 out of 5
2/26/2026
The service was great! Thank you!
5 out of 5
2/26/2026
Edward was fantastic.
5 out of 5
2/26/2026
Nice
5 out of 5
2/26/2026
Great service! Adrian was very professional thank you.
5 out of 5
2/26/2026
The service was very good, Mr. Robert González was very professional and friendly.
5 out of 5
2/26/2026
Edward was very helpful and personable.
5 out of 5
2/26/2026
Very kind and prompt service. Thank you
4 out of 5
2/26/2026
Very smooth at explaining and reviewing items. It was a smooth and good experience. Things were done timely manner as explained. Good job Hanna
4 out of 5
2/26/2026
Richard is a great service writer. He always kept me abreast of how my car was and any new findings. He is definitely an asset to your service department. You’ll definitely be seeing my services again.
5 out of 5
2/26/2026
Gracias a los que me atendieron, me hicieron sentir muy confortable
5 out of 5
2/26/2026
Very fast service
4 out of 5
2/26/2026
Service was fast, clear, and well explained. Can't ask for much more than that.
5 out of 5
2/26/2026
Julie knows her job well very professional they did the tune on less time thank you
4 out of 5
2/26/2026
Complete satisfaction thanks soo Mach
4 out of 5
2/26/2026
Robert was very responsive, professional, kind, and went above and beyond to ensure that my experience with Honda Cerritos was a positive one! I’ll be back for any future issues with me car.
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