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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/28/2026
Very attentive to my questions and my request. Knowledgeable and answered all my questions.
She kept me updated and followed up with additional questions I had after leaving my vehicle in the service bay.
5 out of 5
2/28/2026
Very happy about the service.
Thank you
5 out of 5
2/28/2026
thanks
5 out of 5
2/28/2026
Service was completed in a timely manner. Appreciate the complimentary Uber ride and the free car wash.
5 out of 5
2/28/2026
Done
4 out of 5
2/28/2026
Aaron was very helpful, in making sure my needs were met for my vehicle. He also, kept me posted via text messaging ensure my vehicle process during its maintenance. I’m very pleased with Aaron, and would like to schedule with him in the near future.
5 out of 5
2/28/2026
Robert took the time to help me out and has amazing costumer service!!
4 out of 5
2/28/2026
They were able to get me in last minute which I heavily appreciate. Thanks Norm Reeves!
5 out of 5
2/28/2026
My service technician was the best I have had in a long time he needs a raise
4 out of 5
2/28/2026
Service was as expected
4 out of 5
2/28/2026
Francisco explained what service the vehicle needed and the timeframe. I received a loaner vehicle and my car was washed before it as returned.
5 out of 5
2/28/2026
Thank you
4 out of 5
2/28/2026
Candice and the entire service team is excellent. They repaired my car the same day, installed the cabin filter for free and charged my car. If that isn’t service, l don’t know what is. The best service I have received by any dealership that I have ever dealt with. Kudos to your entire staff
1 out of 5
2/28/2026
Today purchased all weather mats for my Genesis but when I got home and started installing them the mat for the passenger front floor was the wrong mat . Did not match with the line up h
ooks or the side panel. Looks like it's for a different car. Bringing them back Sat.
4 out of 5
2/28/2026
It was my first time visiting the Cerritos location and already I felt comfortable throughout the entire process. I will 100% be coming back to get work done on my Civic.
4 out of 5
2/28/2026
My experience today was excellent. I appreciate your team and the help you provide. David was clear in all explanations of services provided and the importance to the care of the car.
5 out of 5
2/28/2026
Friendly customer service. Personable. Collaborates well with fellow staff
2 out of 5
2/28/2026
The service on my Honda Accord was smooth and quick. I received text messages which uodated me in the status, so that was helpful. Only issue was Miguel Cabrera, he kept insisting on replacement of Engine air filters, Cabin air filter even though I told him its not necessary since it was just replaced in December, just 3 months old. So it was almost laughable, I think his customer service was basic, and needs improvement. I didnt appreciate the constant upsetting, I know basic car maintenance so what he was suggesting was not needed.
4 out of 5
2/28/2026
The salesman who helped us was Jose Perez, not Pablo Barbosa. He was wonderful!
4 out of 5
2/28/2026
As a long time customer I was pleased to receive a timely response to my problem. Tony was great in explaining the problems and expediting the repairs. It's just so expensive....
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