The Car Group

Everyone worked hard to find the problem and they were able to find and fix the problem.

Great customer service. Ramez answered all of my concerns.

Service good

The staff is Always professional and pleasant.

Thank you so much Mr.Q.Holt excellent service as Always.

I love Ruben energy! He's always helpful and goes out his way to make sure you received all the service you need. Ruben is very polite and always smiling.

Sam provided great customer service!

Samuel Tung was very helpful eagerly explained the service done on our vehicle... Definitely an asset to your dealership. Service oriented person.

Mike provided outstanding customer service! Thank you, Mike.

This was the second time that the representative forgot to call me to tell me what was critically recommended. I got there on time for my 12:20 appointment and was told to wait in the lobby. The rep called me at 12:58pm to say that a B1 service was recommended per the service light. I agreed to that service. I waited until 3:20 (3hrs from our appt time) to ask someone for update. The car had been ready but the rep never called to tell me what services were critically recommended so I could decide whether or not to do them. There was at least 1 service that I would have immediately said yes to but it was too late. The excuse for the 2nd time was that the rep had been on lunch. I understand that everyone deserves their lunch break but why schedule appointments when everyone goes on lunch when you have the customer waiting in the lobby. Now im going to be concerned about that critical service that needs to get done immediately. Honestly, I plan on finding another mechanic for future repairs.

Rudy is the best! He is personable, extremely knowledgeable. It can be overwhelming when you're having issues with your vehicle, and he takes the time , to answer all your questions, and help put your mind at ease. Thank you, Rudy!!!!!

The service was great and my advisor gave me a time my car would be done and he was pretty much right on time. Thank you!

Prompt and communicated well

As a continuous customer of your establishment I was greatly disappointed with this particular appointment I arrived at 7:48am for a 8am appointment time for service. At 9:25 I inquired about update. At this point the service advisor went outside jump into my vehicle and proceeded to drive it into the service area. I was as appald to find out that it was only after I requested an update and after almost 2 hours that my vehicle was going to get a 20 minute service. I was left with a very bad experience. Thank you

Richard was kind and attentive. He helped me twice in the last two weeks. Appreciate his timeliness, knowledge, and positivity!

Very helpful and friendly. Explained everything to me.

Mariela was wonderful. She had me in and out of my appointment very quickly. She was also helpful in securing my transportation from the dealership to my home. She made my first experience very pleasant!

Very kind and knowledgeable service

Superior service!

Samuel Tung went about and beyond for me. I really appreciate all the information he offered. I would definitely return to this location