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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
7/11/2026
Very helpful and great customer service .
5 out of 5
7/11/2026
No complaints
5 out of 5
7/11/2026
Robert was on top of my order and kept me informed. Very nice person!
4 out of 5
7/11/2026
Certainly Ramiro found things that was under manufacture warranty that I didn't see. He was very professional and quite a gentleman. I will request him fir my next service
4 out of 5
7/11/2026
Samuel Tung was very helpful and clearly explained everything to be sure I understood correctly.
5 out of 5
7/11/2026
Benito is always a great help! Explains things well, helpful and friendly.
5 out of 5
7/11/2026
Melvin and the staff amazing and the service itself outstanding timely!! Comfy client area my car was ready in no time, Thank you Norm Reeves
5 out of 5
7/11/2026
Our technician was Julian and he was perfectly professional and worked quickly to do the work. Thanks!
4 out of 5
7/11/2026
I would have appreciated a text or call from Robert to update the status of my vehicle
5 out of 5
7/11/2026
Excellent costumer service had a great time
4 out of 5
7/11/2026
Leo explains to me what's due for the service and he did inofrm me that if they see anything else needed he will call me. There's only one thing Honda service forgot to do I brought my car for oil change which they completed, they forgot to change the sticker by the windshield by driver side of when it will be due. Old sticker foraintennace is 15% or the mileage. I saw it when I got home. Is it possible to send the sticker by mail? Thank you
5 out of 5
7/11/2026
fast and friendly!
5 out of 5
7/11/2026
Ruben’s great! Best service advisor I’ve worked with at Norm Reeves, very kind, professional and straightforward. He should be the example for all the service advisors at Norm Reeves.
5 out of 5
7/11/2026
Richard is an asset to Toyota. Richard cares about his customers also went above and beyond to satisfy his customer Thank You Richard P Norm Reeves San Diego Ca. Keep up the AWESOMNESS!!!’
4 out of 5
7/11/2026
Anthony Sanchez was extremely friendly, knowledgeable and once again a pleasure to see. He assisted me with my service today and advised me on what components were critical to having my drive safely. I trust his judgment and I thank him for his time and insight. Always great to see him and thank you again Anthony for your help today
5 out of 5
7/11/2026
Brandy was very easy to work with.
5 out of 5
7/11/2026
Thanks so much very good service and faster time.
5 out of 5
7/11/2026
Ernesto is all about customer satisfaction. He will go out of his way to ensure me as a customer is taken care of and happy. Thank you Ernesto for another satisfied visit.
4 out of 5
7/11/2026
John is the besssssstt
5 out of 5
7/11/2026
Professional, well groomed and kind.
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