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Service Center Review Summary
5 out of 5
5/25/2026
Thank you for the prompt service. Thank you Yvette for excellent service as always.
4 out of 5
5/25/2026
Ernesto is great! Nothing less to say about
1 out of 5
5/25/2026
The left front wheel covering was not secured when we drove the car home. This may have caused the wheel to bend and run in the tire. Very concerning that this was missed. I expect a call. I have bought 4 cars at norm reeves. ****-****-xxxx
2 out of 5
5/25/2026
Q. Holt is terrible. From my two times that I have him as my helper since I have been to Norm Reeve over ten years, I have to find him and tell him my own car is done. If I have not done so, I don’t how much longer I have to wait. Please don’t I assign my schedule appointment to him again. Thank you!
4 out of 5
5/25/2026
Thank you thanh Sabatier for the service and telling us get in done in time
5 out of 5
5/25/2026
Mr Perez was fantastic,very prompt on letting me know how long my car will be very satisfied Ty sir.
5 out of 5
5/25/2026
Thanh did an amazing job helping me out, he let me know exactly what I needed and didn’t need yet. Very professional!
5 out of 5
5/25/2026
Pablo was fabulous. He was professional, courteous, welcoming and knowledgeable. He helped me through the process and tried to expedite my wait time as much as possible. I would definitely bring my car back to him again and recommend him to my friends and family.
5 out of 5
5/25/2026
Good job????
2 out of 5
5/25/2026
Q Holt was fantastic and deserves a raise! Norm Reeves management, do better. Working seven hours on my car is wild, I don’t blame mechanics I blame your lack of leadership.
5 out of 5
5/25/2026
I enjoy having Candice help me majority of the time. She’s so nice and always helps me with my car concerns. She also keeps her word when she says she’s going to update me with the updates as she receives them and she does.
5 out of 5
5/25/2026
every associate I encountered on my visit was courteous, knowledgeable, efficient, and friendly. truly a great experience.
5 out of 5
5/25/2026
Courteous Service
5 out of 5
5/25/2026
Professional and helpful with all my questions.
5 out of 5
5/25/2026
Enrique was very friendly and helpful in helping with my recall service. No complaints :)
3 out of 5
5/25/2026
Muy mal el servicio
5 out of 5
5/25/2026
Excellent service!!
5 out of 5
5/25/2026
Great service!
5 out of 5
5/24/2026
Great Service by Adrian.
4 out of 5
5/24/2026
This time around I made sure to ask for Thanh when I scheduled my appointment to get serviced. He has great trustworthy customer service and got me in and out quick! I will be requesting Thanh for my future visits.
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