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Service Center Review Summary
1 out of 5
3/20/2026
I regret having any business with this dealership.
5 out of 5
3/20/2026
Keep up the good quality of customer service!
5 out of 5
3/20/2026
He was very helpful and he answered all my questions.
5 out of 5
3/20/2026
Samuel went above and beyond and was super friendly! Love coming to norm reeves for the friendly service.
5 out of 5
3/20/2026
Richard was very helpful, as well as the rest of your staff. I’ve always been comfortable taking my car to Norm Reeves ford.
4 out of 5
3/20/2026
I am a senior on a strict budget my partner is struggling with cancer. We don’t have time to come in for services too often My battery died again 2nd time but when we do have to come in Edward goes above and beyond to help us with a smile and patient listening ear in this day and age that is special quality to have in a rushed and busy world because of him I strap up the music net to get my car serviced at the dealership Kindness goes a long way!
5 out of 5
3/20/2026
Great service
5 out of 5
3/20/2026
Very good as always
5 out of 5
3/20/2026
Mr, ochea was the best!
5 out of 5
3/20/2026
Excellent service
4 out of 5
3/20/2026
Edwin made scheduling my service appointment very easy. He was able to accommodate my schedule and get an appointment that fit my needs. The service appointment went well. I’m pleased with the prompt and excellent customer service.
5 out of 5
3/20/2026
Excellent customer service. Everyone , specially Javier is very efficient!
4 out of 5
3/20/2026
I liked that the service on my vehicle didn't take as long to get the oil changed .
5 out of 5
3/20/2026
Tony was very helpful and got my car in and out as fast as possible. Very professional and he made a good dealership experience.
4 out of 5
3/20/2026
Ed provided outstanding support for my reflect genesis service for my GV70. He was very informative in explaining items due for service and made sure items that qualified for warranty coverage was properly processed . I appreciated Ed’s thorough handling of my repairs .
4 out of 5
3/20/2026
Benito is the ultimate professional. He genuinely cares about his customers and always does the utmost to make my experience at Honda positive. He is a gem! I recently bought my family’s 11th Honda from Norm Reeves Huntington Beach…and I always know Benito will take good care of me!
5 out of 5
3/20/2026
Michael was great! Clear communication and friendly.
4 out of 5
3/20/2026
Manny provided quality service and addressed my concerns. As a result of his service we brought our other Honda in for service.
Our previous experience at your dealership left us feeling like we would never come back again.
5 out of 5
3/20/2026
Yes Mike was very helpful
5 out of 5
3/20/2026
Many times no news. is good good news—-Thank you.
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