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Service Center Review Summary
5 out of 5
3/21/2026
Thanks
4 out of 5
3/21/2026
Benito always goes above and beyond, it's always a pleasure go for a service or anything else , I have bought 2 cars at this dealership, and when I need service or something is wrong with my car, Benito is the guy , I hope you guys give him a deserved raise and never let him go .
4 out of 5
3/21/2026
Joseph is full hand helper , alway come with smile and warm welcome.
5 out of 5
3/21/2026
Q is amazing! He and the team take excellent care of my Highlander and me. Thank you!
5 out of 5
3/21/2026
Bennito was very attentive, he explained everything and made sure all the repairs and service was done timely
5 out of 5
3/21/2026
I was treated courteously as always, and the service was prompt and thorough.
4 out of 5
3/21/2026
Benito is the best
5 out of 5
3/21/2026
Service was excellent I was so happy it was done so quick very professional excellent Service
5 out of 5
3/21/2026
All went very well! 1st. Service of new car. Plus a campaign/ recall. Thanks for the quick service.
2 out of 5
3/21/2026
Ththyey did not change my oil
3 out of 5
3/21/2026
My only issue was I thought I would get a phone call to explain things instead of just a text. Some people may like this form of communication but I still like talking to someone live.
5 out of 5
3/21/2026
Benito is the best! He is very knowledgeable, professional and courteous.
5 out of 5
3/21/2026
Excellent service.
5 out of 5
3/21/2026
Excellent job
5 out of 5
3/21/2026
Samuel Tung provided excellent customer service during my visit with Norm Reeves West Covina. He was attentive and even went out of his way recommending they check some things that were still under warranty. Thank you for the great service Samuel!
4 out of 5
3/21/2026
Rafael was professional, understanding and kind. He kept me informed of the progress of my vehicle every step of the way. Provided a Lyft when my vehicle was ready and just made this whole stressful situation a little easier.
Highly recommend this dealership!!
1 out of 5
3/21/2026
My car was in the for mechanical work you guys were going to do and it almost took one month so I can get my car back and during that time there’s was no update or anything and know that u guys give me my car back after almost one month u guys send it to the car wash maybe out side your dealership and my hole car has light scratches because of the drive through car wash u guys did cause I have gotten done car washed from u guys and I didn’t look like how it look now with scrolled scratches
4 out of 5
3/21/2026
Every time I go get my car serviced I always get the best help. To name a worker that is very helpful every time is Anthony Sanchez. He always makes me feel so welcomed and is always on top of his game on anything I need when it comes to taking care of my car.
5 out of 5
3/21/2026
Job well done
5 out of 5
3/21/2026
Great customer service and on time.
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