Click to Zoom
Share
Photos
Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
3/21/2026
Rudy was amazing.
5 out of 5
3/21/2026
Thank you for the friendly atmosphere and the work completed so promptly. I’m grateful to the manager, Edward, for his kindness, hospitality, and cooperation.
4 out of 5
3/21/2026
John Beck provided outstanding service from start to finish. He took great care of my car, which had a major issue, and kept me and my sister updated throughout the entire diagnostic process.
He was very transparent with the inspection and repair process, and everything was handled professionally. What really impressed me was how much effort he put in, including reaching out and coordinating everything to make sure the repair went smoothly.
John went above and beyond by helping with the insurance process, which made everything much easier and less stressful. Thanks to him, my car is now back to normal and running perfectly.
I truly appreciate his professionalism, communication, and dedication. Highly recommend asking for John Beck if you want someone who genuinely cares about your vehicle and your situation!
2 out of 5
3/21/2026
There was a lack of communication regarding the status of my CR-V. It was left for service on Saturday and returned on Thursday, which I understand. However, I did not receive any updates or notifications during that time. I also tried calling several times, but Johathan were not available. Additionally, I was initially quoted a $1,200 bill, but after doing my own research, I found that the issue may be covered under the powertrain warranty. Please improve communication with your customers. Thank you.
5 out of 5
3/21/2026
Excellent service
2 out of 5
3/21/2026
Mal servicio
5 out of 5
3/21/2026
Adrian was fabulous, he gave superb customer service, explained everything very clearly and even checked in with me as I was waiting in the lounge area. He’s an exceptional advisor, he gets an A+++++ rating from me!
5 out of 5
3/21/2026
Q was very good
5 out of 5
3/21/2026
Leo was awesome!! The service I received was beyond excellent! My car was in good hands!! Thank you Leo!!
5 out of 5
3/21/2026
Aaron Perez provided truly outstanding service. From the moment I arrived, he was incredibly attentive, communicative, and respectful of my time. Everything was handled quickly and efficiently without sacrificing quality or care. He kept me informed throughout the entire process, which made the experience smooth and stress free.
It is rare to receive this level of professionalism and genuine customer care. Aaron went above and beyond, and it shows. I highly recommend him and the Honda service team. Thank you for taking such great care of my vehicle.
5 out of 5
3/21/2026
I’m very happy n grateful to all the people of service department of Norm Reeves Honda. They are all very respectful n kind n most specially very helpful to me as I’m having a hard time to walk, they all offered me a helping hand. I’m most specially grateful to Joseph Huynh whom I have always trusted n always follow all his good advice to my car for sooo many years. It is very important to have someone whom you can trust n lean on to and with Joseph Huynh i know my car is in good hand.
4 out of 5
3/21/2026
Andrew was very helpful and made sure my car was taken care of. I had a great experience and trust coming back because of the level of service that was provided during my visit.
5 out of 5
3/21/2026
Edward was friendly, helpful and very kind. He made my visit pleasant and was very professional. He’s a great asset on your team.
5 out of 5
3/21/2026
Manny was very pleasant and friendly and presented himself with a calm demeanor. He did not seem at all stressed, rushed or too busy to engage in conversation.
5 out of 5
3/21/2026
We ae thankful to the Norm Reeves service team. Providing us with excellent care of our vehicle.
4 out of 5
3/21/2026
**** is the best!
4 out of 5
3/21/2026
Jessica had great customer service, she was very easy to talk with. Jessica took the time to check prices for my services. She was very helpful from start to finish.
5 out of 5
3/21/2026
Great!
5 out of 5
3/21/2026
John went above and beyond to always make sure I felt taken care of.
1 out of 5
3/21/2026
I went to this dealership for an oil change I was so upset that after the service was done the alert was still on. I have been to several dealerships this is the only dealership that I have been that they don’t wash the car after each service & the owner of the car has to find their car in the lot. In the other dealership the car is driven in front of the service. Because they are busy they didn’t even bother to wrap the seat to keep it from getting dirty
Loading...
Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials
Social