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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
3/27/2026
R. Diego did an excellent job.
1 out of 5
3/27/2026
Did good work on the vehicle and delivered by expected times. More clear and specific advise on the vehicle, tires, battery etc.. after the service would have been appreciated.
5 out of 5
3/27/2026
I was a walk in no appointment. I received fast service, a courtesy ride home and everything was smooth and fast. No unexpected problems were found and I was treated very well. Thank you for the excellent service.
5 out of 5
3/27/2026
Javier was professional and courteous throughout the process
5 out of 5
3/27/2026
We had alot of questions Jessica was patient, kind and understanding. She understood our concerns and was able to communicate the information to the technicians. Overall, our experience was great. Thank you, Jessica
5 out of 5
3/27/2026
Great!
5 out of 5
3/27/2026
Trevor was very helpful. He addressed the issue quickly helped me go in and out. Addressed all my concerns and answered all my questions. If there’s a way to give him five stars, then he definitely got a five star rating for me.
4 out of 5
3/27/2026
I’m so thankful for Joseph. I had to take 4 of my kids to a doctors appointment. He was able to assist me with a car rental to take my children and his completed my service prior to the quote time. World class service!!!
5 out of 5
3/27/2026
Great service
2 out of 5
3/27/2026
Today 3/24/2026 invoice # 1045428 service advisor Angelo. After 20k toyota care maintenance service completed, I sign papers and get keys to my Tacoma. It is parked but I see hood cracked open, so turn around to inform Angelo. Angelo accompanied me to Tacoma where we open hood and oil cap not placed. Oil cap sitting on top of radiator and near hood latch. Oil is splashed all over hood. Angelo took back to shop to have it reinspected. I was furious. What if I did not notice the hood being slightly opened and drove it home in that condition? The technician # 1777 Christopher. This is careless service. My customer # 671196.
5 out of 5
3/27/2026
Ramiro Montes is one of the best service advisors out there, he is an honest and trustworthy guy. He deserves all the credit and appreciation. Give this man a raise!
4 out of 5
3/27/2026
Everything was fine.
Thank you.
5 out of 5
3/27/2026
It’s always great experience here
They offer great quality service
3 out of 5
3/27/2026
Aaron is very helpful after coming in late to service, he still manage to assist me replace my tire.
5 out of 5
3/27/2026
I am always thoroughly impressed with the quiet efficiency and professionalism displayed by service members of Cerritos Honda.
5 out of 5
3/27/2026
Very satisfied with the service.and Michael Barr Very nice person he answer all my questions good job I'm very h
appy with the service thanks you
5 out of 5
3/27/2026
Thank you!
4 out of 5
3/27/2026
Julie is the best. She is very clear and honest about what needs to be done on my car. Communication is prompt and clear in regards to what is being done to the car + when it will be ready.
5 out of 5
3/27/2026
Thanks to the service department for keeping my car up and running smoothly. They were quick my appointment was at 10am by 12pm my car was ready. Thank you Miguel Cabrera for your help..
4 out of 5
3/27/2026
George was very attentive, he made sure I had a vehicle to be able to pick up my kids. I have come to this cerritos honda multiple times and have had different advisors but none have been as helpful as George. I will be asking for George to be my advisor for all future appointments.
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