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Service Center Review Summary
4 out of 5
3/31/2026
I have had the pleasure of having the same service advisor two times now and he’s very easy to work with, not pushy, just presents the services your vehicle needs and why.
5 out of 5
3/31/2026
Amazing service!
5 out of 5
3/31/2026
None at this time.
5 out of 5
3/31/2026
Thank you so much for the excellent service! I was very satisfied with my experience at Norm Reeves Toyota of San Diego. John were incredibly helpful, professional, and made everything smooth and easy for me. I truly appreciate your support and great customer care. I’ll be happy to share positive feedback on the upcoming survey as well. Thanks again!
5 out of 5
3/31/2026
Thank you Ramblin, for great customer service
5 out of 5
3/31/2026
Adrian was very helpful, communicative and professional. Felt like I was in good hands.
5 out of 5
3/31/2026
Thank you for the excellent services.
5 out of 5
3/31/2026
Great job
5 out of 5
3/31/2026
Denise was very professional and efficient and work was completed earlier than I expected.
5 out of 5
3/31/2026
Very professional and helpful thank you
4 out of 5
3/31/2026
Javier provided great customer service and really went above and beyond to make sure our van was properly serviced and looked out for coupons to help. Very responsive, knowledgeable about the repairs and was very patient with a great attitude!
5 out of 5
3/31/2026
Great customer service always a pleasure.
4 out of 5
3/31/2026
My Edge is driving beautifully. Thank you
5 out of 5
3/31/2026
Good service
4 out of 5
3/31/2026
The team was excellent! I would definitely go back if necessary. Hoping I won't have to though. Only thing I thought was off was the cost of the tire replacement, but service helped ease the pain a bit.
1 out of 5
3/31/2026
I was quoted a price for a repair to which I agreed but went to pick up the car and the price was almost double. Also, we had an alignment done, but it still feels the same. Additionally, we were told that our rotational tires were installed backwards and that the two tires on the right side of the car were rotating the wrong direction which contributed to their untimely wear. We were told the tires are at 3/32 and 4/32 and that we should replace them immediately. We declined replacing them at Honda and took the car to the tire shop they were installed at. We were told they do not need to be replaced. All of this makes me wonder if we even needed the repair we had done at Honda because they were so wrong about the tires.
4 out of 5
3/31/2026
Great service and service representative.
5 out of 5
3/30/2026
Good service thank you
5 out of 5
3/30/2026
I am completely satisfied with the customer service I received from Robert Gonzalez. I appreciate his professionalism, mannerism, patience in answering questions with providing knowledge regarding my cars maintenance. Robert kept us informed during the appointment by which was greatly appreciated as well.
Keep up the Good Work Robert!
Ms. Banks
5 out of 5
3/30/2026
Great job
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