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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
5/28/2026
Leo is and has been an outstanding service person. I just adore him. Knowledgeable and courteous.
5 out of 5
5/28/2026
Thank you.
1 out of 5
5/28/2026
Today, my car was promised by 11am. I dropped off my car at 8:15. I did not receive my car until after 11:40 I find it ridiculous that it took that long (almost 4 hours) for only an oil change. Not only that but the communication was horrible, I asked for an update multiple times and also never received a call or a text when my car was ready, it wasn’t until I went to ask for another update. I have been going to this location for many years and also taken my car for service on busy days for the location. Knowing that it was not too busy I am very disappointed of how long I had to wait.
1 out of 5
5/28/2026
Rudy was great. The backup camera is terrible, night time very dufficult to view. I thought it was going to get replaced. It really surprised it wasn’t replaced, my ford edge has had numerous recalls and some get fixed and some don’t
5 out of 5
5/28/2026
Rosalina is very nice and has great customer service. She’s helped me more than once and it’s had always been a pleasure with her helping me.
5 out of 5
5/28/2026
The gentleman who assisted me provided me with excellent customer service he was extremely cordial, friendly, supportive and extremely informative. I’m also happy with the auto mechanic because my car is running extremely well thank you for your service. I will continue to schedule my appointment at your facility.
5 out of 5
5/28/2026
I always receive quality service from Toyota. And I’m always pleased how Robert Farr goes out of his way to be helpful and make sure my car is taken care of. He’s excellent and caring.
5 out of 5
5/28/2026
Im very thankful and satisfied and taking care of me by your excellent staff miss valerie mechado
5 out of 5
5/28/2026
Denise professional and easy to work with
5 out of 5
5/28/2026
Thank you so much for taking care of my car. Congratulations to the advisors and technicians. You’re work is greatly appreciated.????????????
4 out of 5
5/28/2026
It was an unusually long wait (almost 30 minutes) upon arriving for my service appointment, but once Andrew made contact, the actual service proceeded fairly quickly. I appreciate his being well-informed about service procedures.
5 out of 5
5/28/2026
I am completely satisfied thank you for your service and support.
5 out of 5
5/28/2026
Benito is the best. Totally trust his advice.
4 out of 5
5/28/2026
Excellent service, but will need a following up call on a possible tran. leakage issue from last transmission job in a month.
2 out of 5
5/28/2026
I have been to your service department 4-5 times and have been very satisfied with my advisors. However, this past interaction with Jesus was unacceptable. He is a poor representative for your company. Jesus was condescending, arrogant and sarcastic. He does not communicate well and he does not have the skill set needed for customer service.
4 out of 5
5/28/2026
Leo was very courteous and very welcoming. Explained what needed to be done and took the time to go the extra mile by walking me to the parts department to make sure I got the correct part.
5 out of 5
5/28/2026
Efficient, professional, competent service
5 out of 5
5/28/2026
Samual Tung went above and beyond. Excellent communication, very professional and friendly.
A+++++++ Service.
5 out of 5
5/28/2026
Great service experience
4 out of 5
5/28/2026
Appreciated getting the work done on time as requested.
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