The Car Group

Joseph was very helpful.

They said eta for the service to be done was at 11 they called at 10:30 asking questions after i answered their questions they said saying it would be about another 20 mins and that they would call when it’s ready so I headed back over to dealership to get my car waited and waited in lobby never got the call or text saying that it was ready didn’t think much of it at 1st 11:30 came by got tired of waiting called to get an update they said my advisor was with another customer and would give me a call when he could another 30 mins went by still no call so I go find someone at service desk they flagged down my advisor and he immediately called valet to bring my car around don’t know if it was lack of communication with me or if my car got delayed but by time I got my car it was almost 12:30 about 2 HRs after they had said about 20 mins

The guys are so great! I appreciate them!

Julie Canales very unprofessional I submitted some work that was recommended to be done on my car for today's service never responded I called the service department Heather was very nice to go look for Julie but she was not at her desk so I told Heather that I wanted to get some work done that was recommended on my car Heather said I'll message her right now make sure she returns your call asap .Never called me that was about 830a.m 3 hours went by around 11 I showed up to pick up my car I went to her desk she just ask me last name, sign her I ask were the filters changed she said No I said no so my car was just parked here for 3hours having no work done I submitted the filters to be changed I called you Heather message you and never returned my call very ,very disappointed

No comment, it’s very good.

Mike Vasquez, and later Trevor were very instrumental in explaining my car repairs that were needed. They were personable and professional! Thank you!

Jessica was amazing and informative.

Mike was very professional and straight to the point. Perfect service!

Arbenz always provides excellent customer service and I trust his recommendations on how to best maintain my cars.

My Tire pressure light turn on and it was never on and checked tires if Low and is not, I calibrated and light disappeared after driving it again it turn on again ..

On my way home, the issue happened again! Just to be clear, the service itself that I have received has been excellent. Unfortunately, the engine issue persists

Provided me with good customer service

Enrique was very helpful. Kept me informed of the status of my vehicle. Explained what needed to be done, and approx. time it will be completed.

Dealer Norm Reeves Honda phục vụ khách hàng rất tốt. Nhân viên John Lê rất năng động và tận tình, khách hàng gốc Việt xử dụng sản phẩm ô tô Honda rất hài lòng.

You broke My R / F wheel stud and Damage my hub bearing I have to paid $800

Hannah was a ROCKSTAR!

Took to long

Service was promptly completed and on time.

I am very pleased with Ram and his team who were able to duplicate the issue with my 2017 Pilot. Turns out the motor mounts were worn out and that what I was feeling when I would accelerate. It was a little pricey but it needed to be done. Thanks again.

Good customer services