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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
5/29/2026
Great service and very professional team. They changed the engine oil on my Honda quickly and explained everything clearly. The staff was friendly, honest, and the whole process was smooth. I’m very satisfied with the service and would definitely recommend this place.
5 out of 5
5/29/2026
Buen servicio
5 out of 5
5/29/2026
Miguel is always great with helping me
5 out of 5
5/29/2026
Everything was smooth and easy. She took good care of us.
5 out of 5
5/29/2026
Ivette was great and helpful
5 out of 5
5/29/2026
Great service
5 out of 5
5/29/2026
Denise is always friendly, professional, and gets the job done!
5 out of 5
5/29/2026
excellent service
5 out of 5
5/29/2026
Robert was excellent
5 out of 5
5/29/2026
Trevor was very Professional and Knowledgeable. It’s because of Employees like Trevor that I will continue to service my vehicle at Norm Reves Honda of Cerritos.
4 out of 5
5/29/2026
We were very happy that Norm Reeves maintenance department, reach out to let us know about the recall software updates.
5 out of 5
5/29/2026
Javier was great! I can always trust him with my car and getting the best service. The service, communication and efficiency with getting my car completed was great!
5 out of 5
5/29/2026
Bryan was very warm and welcoming. He answered all my questions and even offered insight on some things I was concerned about on my vehicle. I felt like I was in good hands the entire time.
5 out of 5
5/29/2026
MIGUEL WAS AMAZING VERY INFORMATIVE I REALLY APPRECIATE THE KINDNESS AND HELP THANK YOU.
1 out of 5
5/29/2026
I bought a 2016 pilot elite "certified pre-owned" January 2026, and the paint adhesion has an issue and is coming off the roof of the car. Service said they would not do a goodwill service.they said they contacted Corp., but they only called the warenty dept. That's not corporate. Lies!
5 out of 5
5/29/2026
Kyle is always pleasant to work with.
4 out of 5
5/29/2026
Karina was absolutely wonderful and treated me with respect and didn't try to rush me in and out. This is my first dealings with Norm Reeves Toyota but I'm so glad I made the move to them after almost 30 years leasing Prius' from E.C. Toyota. I was so disappointed in E.C. Toyota. Was treated badly, was patronized and dismissive. So I went looking for a new dealer and there you were, Karina was also the woman who helped me on my first 5,000 mile servicing. She was really nice and caring on that visit too.
4 out of 5
5/29/2026
He understands what the customer needs were in service
5 out of 5
5/29/2026
Very welcoming and kind! Answered every question that I had and service was amazing!
4 out of 5
5/29/2026
Q was helpful and courteous. Resolved my issue.
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