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Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
5/29/2026
Amazing service like always! I always go back to this dealership no matter where I’m at.
4 out of 5
5/29/2026
I already wrote a comment
5 out of 5
5/29/2026
Great Service
5 out of 5
5/29/2026
Your staff was efficient and and knowledgeable.
2 out of 5
5/29/2026
I took the vehicle for a second opinion after you guys check it and the other shop showed me on the screen that it did NOT need an alignment. Your service team told me it needed an alignment. The other shop showed me the numbers where it was at and the sensor where all green. Disappointed an hesitant of taking it to you guys.
5 out of 5
5/29/2026
Karine was excellent. Very thorough in her job thank you.
5 out of 5
5/29/2026
This guy is the best..treats me like family and makes sure my car is top notch running well! He hoes the extra mile!
5 out of 5
5/29/2026
Muy bien el servicio gracias
5 out of 5
5/29/2026
The service provided by Jessica was excellent!
4 out of 5
5/29/2026
Edwin Rivas was professional and listen to my concerns and resolved it the next day. So appreciative to his speedy resolution.
5 out of 5
5/29/2026
Very efficient and quick.
4 out of 5
5/29/2026
Joshua was very friendly and informative throughout the service appointment. Service was surprisingly quick.
I tried going to Chula Vista Toyota because it is closer to my house. I had an appointment and had to wait 30 minutes just to talk to a rude service advisor. When I commented on the long wait, there was no effort to try to make up for it so I left without getting my car serviced. All this to say that customer service really matters. I will drive my car the extra distance to get it serviced at Norm Reeves.
5 out of 5
5/29/2026
Reliability
Dependability
Fairness
Resposibly privides excellent service for my vehicle.
5 out of 5
5/29/2026
Incredible..Everything. Everybody. Thank you from the bottom of my heart.
5 out of 5
5/29/2026
Great customer service again from Ernesto
5 out of 5
5/29/2026
Great customer service by Eduardo and the entire team.
5 out of 5
5/29/2026
Benito was FANTASTIC!
5 out of 5
5/29/2026
Enrique was very friendly and courteous.
5 out of 5
5/29/2026
Thank you
5 out of 5
5/29/2026
Everything was done in a timely manner. I was very happy with my service associate Leo.
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