The Car Group

Great customer service and timely response.

Great service!! Bonito was very helpful!!

Great customer service

Benito goes above and beyond. He told me recommended services and I wasn’t sure if they were done at another dealer closer to work. He called them to find out, stayed on hold, and found out I hadn’t had those services done. Exceptional Honda service representative!!

After I left the service center, the tire pressure warning came on and I had to return the next day to have it checked.

The customer service received by Leo was excellent

Outstanding, timely as always. Kudos Ernesto

I love my advisor. He goes above and his duties to help me out being a single mom and having your car messed up. It’s really expensive, but I’m thankful to for Summit. I appreciate him a lot.

Very polite and helpful

Great customer service! Joe is amazing! Thank you for everything!

Assistance was provided respectfully.

Was all good except-waiting for a cost of additional rim and tire-for my car-did not receive at pickup of my car- so-I called to the service and spoke to a gentleman who said he would follow up on-still have note received—-otherwise service is every good there-pls follow up with -thank you- mike

Thank you TREVOR!! For the good service and it didn't take that long.

Candice was professional, friendly and helpful!

Ernesto was very prompt and helpful making the process very smooth and easy

Q Holt one of the best mechanical advisor,so I prefer to choice him because he knows what is the best customer will satisfied, and I do, its the pruce is the guarantee quality.

Valerie provided excellent service and explained everything to me from A to Z.

Benito is really nice!!

At the time of purchase of my car I was told that a windshield damage if repairable will be done within one year of purchase. Now when I need to get that done, the people at the service center say that they don't see it in the system and that I have to speak to someone at finance. When I got to the finance department they said the same thing they told me at the time I purchased the car but the service personnel said that he spoke to extended warranty and found no such evidence and asked me to speak to finance again. What I don't understand is that the finance department is just a few feet away and my car was at the workshop for an entire day, how hard is it for the two of them to coordinate and fix this issue? Is the customer expected to run around and coordinate such a thing and even though I tried twice I ended up with the same answer. Just felt scammed.

He is very friendly and takes time to explain the recommendations