The Car Group

Hannah is amazing. She always takes the stress off and goes the extra mile. Best service advisor out there. Hands down. Thank you Hannah!

Very professional employees and nice

Rosalind researched options for me when I was looking to replace my tires, and showed me some options including the discount deal running this month.

Ramez was very prompt, knowledgeable, and friendly.

Great service no complaints and thats the way it's been for every visit.

Robert was attentive and helpful throughout my process

You’re guys did a great job thank you The surface representative that actually job and professional

I was told my car was recommended a bunch of additional services. I respectfully denied the additional services. Then I asked if my vehicle was ready. It took 24 minutes for a response on whether my vehicle was ready. To which John, finally responded with yes. Then I showed up 15 minutes after he said the vehicle was ready. I then waited in your lobby for almost 30mins. I saw my vehicle pull up 15 mins after I showed up. I waited and additional 15 minutes before I finally went up to John and asked if it was ready. It makes zero sense to me how a simple service work order takes almost 45+minutes to finalize. AFTER telling the customer their vehicle is ready. I understand if it took a few minutes to get the paperwork ready after I showed up. But he had 15 mins in between when he told me it was ready and when I showed up. Then almost 30 mins of me waiting in the lobby. The wait time was ridiculous. Also the service was incredibly slow. No "sorry that so long" of anything like that. I was told my service would take around 2-3 hours. Which for a quick oil change, fluid check, tire rotation, and undercarriage inspection is very reasonable. But my vehicle took almost 4.5 hours. I was very disappointed with the service here and I was planning on buying a new vehicle from this dealership. But this experience has made me weary of coming back.

Q did a great job helping get things moving and push things efficiently. He's a great asset to your team!

Thank you for taking my car in even though I arrived 12 minutes after my scheduled appointment. Thank you Denise and other service members for your diligence and attention to detail.

I would have liked a service associate to talk with me in person when more work had to be done. Just getting an approval request text didn’t get questions answered.

Regrettably, I have encountered subpar service. The employees, Aaron and Julie, have exhibited unprofessional behavior, failing to address my concerns and provide satisfactory customer service. Consequently, I regret to inform you that this will be my final visit to this establishment.

Manny Sanchez provided excellent service. He was professional, efficient, and made sure everything was done properly. Very satisfied with the experience.

I'm completely satisfied with Mr. Gonzalez care of my Vehicle. Mr. Gonzalez updated me on my Vehicle care all the time.

Friendly greeting with great communication, with fast and efficient service.

Made sure that the car was fully checked

Valerie was a great help!

Alejandra showed up on time. He was friendly and professional and completed the job in about a half hour. I was very pleased with his service.

Ruben was very helpful and understanding. Thank you.

Service was fairly quick and guys are friendly and welcoming.