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Service Center Review Summary
4 out of 5
4/29/2026
Michael was super helpful during this time. I hope there are more employee’s like Michael Barr. To be safe, I’ll be requesting him every time
4 out of 5
4/29/2026
Leo helped take care of minor issue on my car. He went the extra mile
5 out of 5
4/29/2026
Thanh was professional, knowledgeable, and thorough. Personable as well. It was a pleasure!
5 out of 5
4/29/2026
Excellent customer service.
5 out of 5
4/29/2026
Genaro is a complete professional, he went above and beyond for us when we misunderstood our service coverages.
2 out of 5
4/29/2026
how come my next service due sticker still the same never change?
This is my 2nd time. First I need to go back but this time no need to go back.
1 out of 5
4/29/2026
I am happy with John Bautista. He is very helpful. However, I believe every single time you change a tire, you should also check the sensors. To have to return a week later because sensor light goes on and pay again for sensors to be assessed and pay again for labor to install new ones is ludicrous. It should all be part of the service to check both tires and sensors at time of visit. The exorbitant charge for four sensors to be replaced is THREE times what I paid elsewhere to get new ones and have them programmed. That is why I did not give you my business for this task.
5 out of 5
4/29/2026
John Beck provided excellent customer service!
4 out of 5
4/29/2026
I have purchased three Honda automobiles from Norm Reeves Honda-HB! And they have serviced all three of them, with my great satisfaction. Yvette Rodriguez, continue that history!
5 out of 5
4/29/2026
Great work and took the time to explain all the service being done.
5 out of 5
4/29/2026
Ruben Marquez has always been extremely knowledgeable and very helpful with my service needs. I always look forward to my reservation with him as I am always greeted with a smile and his his friendly attitude
5 out of 5
4/29/2026
Very good service advisor
4 out of 5
4/29/2026
The service was good all around. I just wish Honda World didn’t treat me as the enemy last time I was there, aside from one person. And I guess it’s time I realized I got an economy car, even if it was the top model. That means the implementation of some of the electronics could have been better (parking sensors, apple CarPlay, even the AM radio). If I get a next time, I should look at Accords.
5 out of 5
4/29/2026
Great customer service and very detailed on keeping updated on matanance and any upcoming ser. Great ???? overall
5 out of 5
4/29/2026
It was quick great job they did
4 out of 5
4/29/2026
David was really helpful and assisted me in all my maintenance needs.
4 out of 5
4/29/2026
Great job with my oil change and for fixing my air conditioner in the car. Now I can enjoy the cool air blowing in the summer.
4 out of 5
4/29/2026
George was attentive & helpful, just great.
5 out of 5
4/29/2026
Perfectly ????
5 out of 5
4/29/2026
Valery is very professional; she always kept me informed of the progress of my car, She is the best—I highly recommend her.
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