The Car Group

Service was excellent, David Ochoa was a amazing help and had no problems with anything with my appointment

Valerie went above and beyond to help me. Very easy to have my car service here. Then I just trade in my car so yeah I’m happy. Great customer service

Service was fast and I was very satisfied.

Joshua was great! Thank you

Amazing service

exelent service

Genaro was great help!

Everyone is awesome

John le and the mechanic man do great jobs to take care of my car

Rosalina was great. Took care of me. Much appreciated.

Very professional, thanks!

Yes outstanding service! I always feel safe bringing my vehicle to Cerritos Honda!

Excellent service.

Good job!

Leo Lazcano is a great adviser! Quick and easy service maintenance, and he explained everything to me thoroughly.

Kept me updated with the results on my trucks and gave me an update after the multi point inspection was completed

I had an excellent service experience with Ivette Rodriguez and truly appreciate all of her help. She provided great customer service, and scheduling the service was quick and easy thanks to her efficiency, which made everything smooth from the start. She was very easy to communicate with and always responded quickly to my messages, making the entire process stress-free. Ivette helped arrange transportation through Honda’s shuttle service and Uber so I could get to work while my car was being serviced, which I really appreciated. She also clearly explained all the work that was done on my car and made sure I understood everything. The overall experience at Norm Reeves Honda Huntington Beach was amazing. The quality of work was excellent, and the technician, John, did a great job. Ivette made the entire process seamless, and I’m very grateful for her professionalism. I will definitely be returning for future service.

Overall the customer service was good. However, when the appointment was made, I clearly stated I was concerned about the squeal when reversing. I also gave a TBS # to support the information. I wasn’t informed about the concern not being solved until I picked up my vehicle and I asked. I was told the tech wasn’t able to duplicate the sound. Had I known this I would’ve left my vehicle to remedy the problem. Now another appointment is required.

Kesha Ealy

Great service