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Real Reviews From Verified Customers

Service Center Review Summary

5 star 901 reviews 57%
4 star 376 reviews 24%
3 star 52 reviews 3%
2 star 148 reviews 9%
1 star 100 reviews 6%
Review Us
Mary C.
5 out of 5
1/25/2020
I noticed a huge improvement in personnel attitudes during this visit. Everyone seemed cheerful and like they enjoyed being there, unlike what I encountered in past visits. KEEP UP THE GOOD WORK!
Jonathan M.
5 out of 5
1/24/2020
Thank you for your quick and friendly service. Jon and Susan
Deborah B.
5 out of 5
1/23/2020
Great Aloha and customer care. Everything was completed in the time she quoted. Mahalo
Kenneth N.
5 out of 5
1/23/2020
Customers service is the not only about to service. Its understanding the customer needs of service. It's the reasons why I am here..!
Jennifer J.
5 out of 5
1/22/2020
Great customer service and my AC blows cold again! I would definitely bring my Subaru back here!
Michael M.
5 out of 5
1/21/2020
Service took place as scheduled. Shuttle service was very helpful. I was able to do what I needed to do without feeling put out by action required as a result of the recall notice. So yesterday was a good day.
Dennis M.
5 out of 5
1/21/2020
Great front office team!
David C.
5 out of 5
1/18/2020
The whole service experience was great— and VERY affordable! I LOVE my Forrester. Mahalo nui loa, David C
Judy And.
5 out of 5
1/18/2020
Great experience, perfect
Laura M.
5 out of 5
1/18/2020
Staff at Subaru are very pleasant!
Heather S.
5 out of 5
1/18/2020
He was cordial and timely with the work.
Nancy E.
3 out of 5
1/16/2020
Took much longer than suggested because you were short a worker.
Kelly Anne.
5 out of 5
1/16/2020
Shayna was courteous and friendly.
Nancy F.
5 out of 5
1/16/2020
High quality work by all the staff.
Rhon R.
5 out of 5
1/15/2020
Thank you the great service.
Sarah A.
5 out of 5
1/15/2020
The Hilo Service Team is awesome. Mahalo!
Christina L.
5 out of 5
1/11/2020
Will schedule my next oil change and service at your location
Catherine S.
5 out of 5
1/11/2020
It went faster than I was told -
Elias E.
2 out of 5
1/11/2020
AC not dixed
Mauri L.
5 out of 5
1/11/2020
Thanks Shayna and Sherry- you go beyond the requirements. We sure appreciate your commitment and professionalism

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