The best experience we have had there in our 7 years of ownership! Mahalo for the text and emails. You Actually completed the work during the time frame given. The receptionist was very, very, very polite compared to our visits in the past. Nice job improving one of reasons were not happy to own a Subaru. and that WAS going to your shop for repairs and or recalls. Mahalo!
They were helpful and nice
Very happy how I was treated and how my car was handled.
I have been in love with this place, since I purchased my Honda there one year ago in November. I found the car while browsing the company website. Count me as a happy customer. Aloha!
After 16 years of being a customer, and purchasing 2 vehicle’s , recently I was treated rudely by both service and especially sales.
Thank you for your service. Pleasant office staff
We love Big Island and the staff who always goes above and beyond! If I only had Mrs. Subaru phone number I would call just to trace about customer care and the best professional care ever! Best wishes aloha Friday!
Your staff member Shayna went above and beyond today. Amazing service.
Improved, more friendly attitude in the service department over past experiences!
From the lovely ladies at the service desk to the driver who ferried me home and
brought me back to the dealership, everyone was kind and professional! Mahalo!
The software update worked! No more radio/music glitches :)
Friendly easy efficient and thorough. Good job.
I was impressed with how organized you were for all three recalls. My appointment was for the ignition coil and hoped to add the pcv valve and make an appointment for the hoses. Thank you
The staff is excellent, but it seems there are just not enough of them. Good folks!
Overall experience was great.
Friendly and smiles very proactive to greet me! Nice new employee...also Sherry is great I always go to het since I have been a customer for so many years
Shayna Deponte made my experience with Big Island Mazda amazing. Truly the definition of superb customer service.
My son handled the specifics while I was seeing many doctors and procedures at Queen's. Your team has undoubtedly been flexible in scheduling and accomplishing all the various tasks. Thank you !
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