Service Center

Real Reviews From Verified Customers

Jonathan S.
5 out of 5
6/25/2022
Excellent, fast service! Thanks!
Carena P.
4 out of 5
6/1/2022
Super fast and friendly service! ??
Reeve W.
5 out of 5
5/26/2022
Superb customer service by service rep’, Lem. He’s one of a kind.
Not Provided.
4 out of 5
5/21/2022
I appreciate how Shayna is very personable and upbeat. Even though she might be occupied when you walk through the door she makes you feel welcomed and that she enjoys what she does.
Maileann S.
5 out of 5
5/21/2022
Thank you for taking good care of my Kona Hyundai.
Jerry B.
4 out of 5
5/20/2022
I experienced a friendly atmosphere with the work done on time and very close to the price quoted.
Gerianne F.
5 out of 5
5/20/2022
Thank you so very much for your excellent service. It's always a pleasure bring my car in for serving at Big Island Motors.
Paul S.
5 out of 5
5/19/2022
Awesome service
Natalie Y.
2 out of 5
5/5/2022
When I came to pick up the car I was told that my front tires had bad wear and were chuncking. Since my car was bought in August or Sept of 2020 and has been driven less than 15,000 miles, it would be helpful to hear from the staff if those tires are defective or why they might have worn out so quickly.-
Takeshi O.
5 out of 5
5/5/2022
Thank you for your great service!
Ilona A.
4 out of 5
5/5/2022
Len was helpful, friendly and knowledgeable. I’m so glad I brought my vehicle into this dealership for service. I will most likely be bringing it back for the next service. Mahalo!
Matthew N.
5 out of 5
5/4/2022
The staff at Big Island Motors are always professional and treat their customers with the utmost respect. I always have a pleasant experience when I go to service my Subaru and also I love my Outback and have never had any regrets about buying it from there.
Reeve W.
4 out of 5
5/4/2022
Your service advisor (Lem) and tech’ (‘name?) were right on the ball in correctly diagnosing and repairing my issue, and then went over it in detail with me in discussing charges in detail and even made insightful recommendations on what actions I could take to avoid any future issues. All told, my experience couldn’t have been any better, and that’s why I recommend Big Island Motors to everybody I come in contact with who’s car or truck shopping. Mai’kai’i
Leahne T.
5 out of 5
5/4/2022
Shayna has been so helpful!! Thank you! Thank you! Thank you!!
Nancy M.
5 out of 5
5/3/2022
I just love your staff. From sales to service, you are the nicest and most dependable people! Thank you!
Deb K.
2 out of 5
4/30/2022
Had 10 am apptm and car wasn't we irked on until 1:30. Getting into service area was terrible.....no parking, very little room to manuever vehicle.
Crystle K.
4 out of 5
4/30/2022
The staff at big Island motors are so thoughtful, professional, and thorough. I feel completely at ease when I have my car inspected or maintenance performed. Your communication is excellent via email and text message so we always know what’s going on. And I’m very impressed with your payment/invoice/document system
Nancy P.
4 out of 5
4/28/2022
the Women who work in the service office are just superb. they’re helpful and they were able to expedite my order so that I got in and out within two hours. The price was reasonable . i are don’t say or think that when I get anything done in my car. coming. from denver, usually I feel its too expensive. If you continue to provide affordable service and I don’t have to wait hours for my car I will continue to bring it to you. Since a 2009 car something seems to go wrong every month. Thank you thank you BIM!
Christina E.
5 out of 5
4/28/2022
Very friendly people! Fast & efficient.
Matthias K.
5 out of 5
4/24/2022
Lem is always helpful and professional

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