Service Center

Real Reviews From Verified Customers

Shelby S.
4 out of 5
10/21/2020
Mahalo nui sistah Shayna and sistah Steph God nless
Johann B.
1 out of 5
10/21/2020
You said it would take one hour during scheduling. In the morning when i dropped off the car you told me you were running behind a little. Ok. I came back after 3 hours. You said another hour. I came back one hour later and it was another 90minutes longer that we were sitting on your hot lanai waiting. How can you tell me it is one hour if it takes you 5.5hours?! For a known (recall) repair?! Whole day wasted.
Edward S.
5 out of 5
10/16/2020
Friendly and honest. In a time of stress it's nice to know there are people in this world still willing to go that extra distance to make you smile. The times I have been there from the front desk to the service department everybody has been so nice and helpful. Thank you. Aloha
James S.
2 out of 5
10/15/2020
An appointment time = check in not service time Don’t get it
Nick C.
5 out of 5
10/15/2020
Extremely fast and professional. Will be back for future needs.
David C.
4 out of 5
10/14/2020
As soon as I closed the door to the car at the service center, I realized I had locked my keys inside. In fact they were in plain sight— on the front seat. Fortunately your mechanics had a “Slim Jim” on hand and were quickly able to open it. Stephanie behind the counter is always friendly, and I was pleasingly surprised that the bill was only $120. The icing on the cake is you’ve hired Lyft to get me home and back while your mechanics worked on the car. At $120, less the cost of two Lyft rides, I’m not sure you are making money on the deal. You might save the free Lyft rides for the really big jobs. Just Say’n.
Susan H.
4 out of 5
10/13/2020
Thank you, see you next time!
Ronald K.
5 out of 5
10/12/2020
Great.
Diana P.
4 out of 5
10/10/2020
Not interested at this time to trade in, but, interested what the trade appraisal price is. Re: Shayna Deponte- very friendly and efficient service (even when giving me some unexpected bad news regarding my exhaust manifold replacement pricing)
Ryan O.
5 out of 5
10/9/2020
Awesome team Mahalos you guys!
Cheryl T.
5 out of 5
10/9/2020
Shayna was exemplary in taking care of my service needs. She is excellent at her job!
Ethel A.
4 out of 5
10/8/2020
The wait was reasonable this time around. I appreciated the paid "Lyft" ride. I was able to do my personal shopping while my car was being done. There were no waiting time on reception drop off and pick up.
Kecia M.
4 out of 5
10/7/2020
Well communicated and an appropriate amount of time for the appointment
Kathy B.
5 out of 5
10/7/2020
Great service!!! I thought the repair on my car was going to take 3-4 hours, but my car was done in an hour and a half. The staff was courteous and followed all Covid protocols. Great customer service is rare these days, but you have mastered it!
Erika G.
5 out of 5
10/7/2020
Everything was great. Really appreciated the Lyft ride. I can tell you are trying to make things better.
Jeanne H.
5 out of 5
10/4/2020
I’m so happy with the service. They told me before what will be done and After she went over everything that they did Especially with a friendly, comfortable tone of voice Thank you
Lynn J.
4 out of 5
10/3/2020
Sherry was wonderful when I checked out!
Kathleen M.
4 out of 5
10/2/2020
Wonderful ladies. They worked with my schedule & got my car a complete maintenance for 30,000 miles. Really appreciated their help
Richard B.
5 out of 5
9/29/2020
Wonderful job from the ladies in the service department!!
Maurice G.
5 out of 5
9/29/2020
Courteous,friendly,professional and so is Sherry the cashier.

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