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Real Reviews From Verified Customers

Service Center Review Summary

5 star 901 reviews 57%
4 star 376 reviews 24%
3 star 52 reviews 3%
2 star 147 reviews 9%
1 star 100 reviews 6%
Review Us
Ray T.
4 out of 5
5/19/2020
I am satisfied with the service I have received. I feel comfortable in recommending your dealership to others.
Mary J.
5 out of 5
5/19/2020
Great attitudes and safe environment during pandemic. Prompt service. Mahalo!
Lisa C.
5 out of 5
5/18/2020
Great customer service. Love my Subaru!!!
Elizabeth W.
5 out of 5
5/16/2020
Very nice man. Kept me up to date. Recall work performed thanks.
Blanka G.
5 out of 5
5/15/2020
Thank you for the great service.
Robert S.
5 out of 5
5/15/2020
Well done
Howard H.
5 out of 5
5/15/2020
Repair work was quick.
Sharon R.
4 out of 5
5/15/2020
It was a good experience. I paticularly appreciated the tech who explained about the details of the service that I had a question about
Ted W.
5 out of 5
5/15/2020
Yes i was Cherry was awesome!!!
Margaret R.
5 out of 5
5/15/2020
Everything went as it was planned even in this covid 19 situation. The team were very customer focused, professional and very courteous. They are the people who make bigisland the successful company it is. Thank you for making our visit a very positive experience.
Elizabeth O.
5 out of 5
5/13/2020
Clifford was attentive and professional. Big island motors needs more people like him. Mahalo.
Kathleen B.
2 out of 5
5/13/2020
I look forward to your phone call.
Karen C.
4 out of 5
5/13/2020
Aloha.
Susan B.
4 out of 5
5/13/2020
In this time of social distancing and having to wear masks, I was treated with quick, friendly service, even offered a ride to work (which I turned down; I had to walk only a block away). Although all workers masks, their friendly smiles were still noticeable.
Hermine B.
5 out of 5
5/12/2020
Thank you for the attentive, courteous, Prompt, helpful, careful service and handling of the appointment and my car. Thank you
Marilyn F.
5 out of 5
5/12/2020
Friendly efficient safe
Cornelia W.
2 out of 5
5/12/2020
Staff did not pay attention to customer requests
Diane H.
5 out of 5
5/9/2020
Excellent service!
Vanessa C.
5 out of 5
5/8/2020
Thanks for the great service.
Janet R.
4 out of 5
5/8/2020
Aloha I received a call back on the rear coil springs and brought the car in for the correction. It was ready 2 hours later and it’s back home. Thank you for the prompt service. A hui hou, Jan Rae

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