Service Center

Real Reviews From Verified Customers

Edward H.
5 out of 5
12/5/2020
Service was timely and all my issues and questions were answered. Mahalo, Ed
Dawn P.
2 out of 5
12/4/2020
Very helpful, but mechanic couldnt find sensor light on, so i had to come back again after light went on.i drove 100 ft down the road and it cane on
Merlihse E.
5 out of 5
12/4/2020
Thank you for the fast service.
Diana C.
5 out of 5
12/2/2020
Mahalo for always being so friendly,accommodating and full of Aloha!! Shayna, Sherry, Clint and the Gang @ Big Island Motors, Mele Kalikimaka to you and the technicians thatvhelp take care if me and my vehicle!!;????????
Jennifer N.
5 out of 5
12/2/2020
All the ladies are very friendly and helpful!
Rich G.
4 out of 5
12/1/2020
Sometimes the best service experience happens when things don’t go according to plan. This is what happened in my case because a part didn’t come in when it was supposed to. Sheri kept me apprised of the situation and was able to reschedule my appointment without any delays, and when I did bring my car in for service everything was done according to the agreed-upon expectations. I appreciated the friendly service at the front desk and the calls in the texts that I received to let me know when my car was finished. Mahalo for the outstanding service.
Karl C.
5 out of 5
11/28/2020
Fast and friendly. Thank you!
Carol P.
5 out of 5
11/28/2020
Everyone is always pleasant and helpful
Joseph L.
5 out of 5
11/26/2020
Shayna was very pleasant and courteous.
Margaret C.
5 out of 5
11/26/2020
Wow you were really quick in completing the service.
Chandon C.
5 out of 5
11/24/2020
Service was quick and fabulous!!
John M.
4 out of 5
11/24/2020
Wow! What a Great Experience with Your Current Subaru Workforce! I bought my new Subaru Forester (the third such model since 2004) and didn't recognize some of personnel since this was a Subaru Recall and have had no problems over four years. Stephaney & her Assistant at your Service Desk, plus the mechanics who helped me set my car's clock as a bonus plus seek Ryan Tanimoto who sold me the last Subaru in 2016 (I've logged only 15,000 miles due to medical problems since then), all were a joy to meet and talk story with. I've had complete strangers approach me and ask how my wife and I like our Forester and I tell them its a great car and sent them to You on Kuakini Highway. Mahalo Nui for Your Service!
Michael S.
5 out of 5
11/21/2020
Great...wonderful staff!
Nancy B.
5 out of 5
11/21/2020
Very good customer service
Randall E.
5 out of 5
11/20/2020
Awesome
Bernadette W.
2 out of 5
11/20/2020
I didn't think I would have to be spending so much money only 5 months after purchasing it from there. That's my disappointment. Other than that Shayna was great.
Kerry P.
4 out of 5
11/18/2020
Wonderful every time !
Vicki F.
5 out of 5
11/17/2020
So very helpful
Ray T.
5 out of 5
11/14/2020
Great service department, friendly and professional staff, with competent technicians.
Erik S.
4 out of 5
11/13/2020
You guys were great. Total professional. Got me in fast, a detailed report of what’s needed to be done. Fantastic. Will see you again for further service.

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