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Real Reviews From Verified Customers

Service Center Review Summary

5 star 899 reviews 57%
4 star 375 reviews 24%
3 star 52 reviews 3%
2 star 146 reviews 9%
1 star 100 reviews 6%
Review Us
Sonja A.
5 out of 5
9/4/2021
Great service all around.
Darren T.
4 out of 5
9/3/2021
Lem was fantastic! I couldn’t ask for better service!
Patrick W.
5 out of 5
9/2/2021
Everything done in expedited fashion. Thanks.
James L.
4 out of 5
9/2/2021
Thank you so much for all you guys do to keep us on the road! I always enjoy seeing everybody during my visits to Big Island Motors because everyone is always so friendly and they always make my experience positive. Times are hard, but it takes true ohana to power through these hard times together and stay focused! This is how I feel about the team at BIM! Mahalo nui loa from the bottom of my heart :-). -Jordyn L.
Glen U.
4 out of 5
9/1/2021
Excellent Customer Service 1st Class
Kathleen W.
5 out of 5
9/1/2021
You were very fast!! And, as always, really nice!!!
Renee B.
5 out of 5
8/31/2021
Love the Subaru. Thank you.
Garrett C.
4 out of 5
8/31/2021
Like your call backs and appointment reminders
Damien-Marie T.
5 out of 5
8/31/2021
????????????????Very friendly and efficient Mahalo
Peter V.
4 out of 5
8/30/2021
Great service at a moments notice????
John M.
5 out of 5
8/29/2021
Fast and courteous service
Christine B.
5 out of 5
8/28/2021
Mahalo!
Aric A.
5 out of 5
8/27/2021
Your service department staff are so kind and professional. I’m looking forward to their following up on diagnosis and repairs to my Forester. Thanks
Amanda M.
4 out of 5
8/27/2021
Only complaint is the wait time (90 minutes for an oil change). Otherwise service was great. Friendly and helpful.
Mark H.
4 out of 5
8/27/2021
It was super easy to take care of problems with the car was having and it was all covered under the warranty
Dale J.
5 out of 5
8/25/2021
Friendly and fast service. All right ????????
Byers N.
5 out of 5
8/20/2021
Thanks all!
Joney N.
5 out of 5
8/19/2021
Courteous and prompt service
Ray T.
5 out of 5
8/19/2021
Performed the repair promptly and competently. Professional yet friendly staff.
Lauren S.
5 out of 5
8/19/2021
Thank you for noticing my safety needed updated & taking care of it!

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