Friendly and helpful staff
Great service. Lem has been a real plus for your service department.
Answering phones would be a plus for service not a day or two later
Although I was unhappy with the high prices of the parts required to fix my window, and I feel the diagnosis fee was also very high. Im 100 percent satisfied with the outcome of the repair. Givin the circumstances of my cars situation yesterday, and the fact that all the windows were malfunctioning. I feel like Hyundai went out of their way to help me fix the problem. And I will be forever grateful for their ability to help me. No one likes to pay for super expensive repairs, especially when someone just purchased their vehicle. I am happy that they were able to help me.
Great service! Only thing I disliked was the cleaner you folks used to disinfect. While I appreciate your caution and disinfection measures due to covid, the cleaner you folks use has a very strong odor and also leaves a hazy residue on my interior tint. Hopefully it’s tint safe!
Mahalo Jonathan for your time and help with the Subaru Forester.
The service department personnel always have a smile when I come in for whatever.
Lemuel Queja was very helpful, courteous, responsive, and kept us informed as to the status of our car repair. Would 100% want to work with him again if we need to bring in our car to the service department.
Extra niceyoung woman. Very helpful and cheerful.
Thanks! You
Quick service, online payment, text updates
It's always a pleasure to work with the service department people.
Lem was great, so was shuttle driver,never got his name.
I appreciate the fast and friendly service at Big Island Motors.
Thankyou for you good quality service
Cherry was so helpful and gracious.
Thank you all so very much wishing you all a very Happy New Year filled with good health and prosperity
I appreciated the text message as a service reminder
It took 2.5 hours to complete a simple service checklist. Plus the drive from Waimea, the total time was 4.5 hours of my day.
You have amazing service advisors! Shayna and Stephanie are always so helpful. They just go above and beyond every time! Thank you again
The best! Thankful for you folks!
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