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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7424 reviews 69%
4 star 2246 reviews 21%
3 star 240 reviews 2%
2 star 425 reviews 4%
1 star 447 reviews 4%
Review Us
Steve B.
5 out of 5
4/9/2020
This was David not Steve. Great service with Mark, as for the customer service with sales and finance that is another story in its self.
Jennifer F.
2 out of 5
4/8/2020
Customer service was poor, they only want your money and don’t actually care about the quality of their work.
Mike L.
5 out of 5
4/8/2020
Doug was great! He helped explain everything that I was having issues with. His communication throughout the process was great!
Robert P.
5 out of 5
4/8/2020
Great personality and professionalism
Brian F.
5 out of 5
4/7/2020
My advisor Mark A. did a fantastic job of keeping posted of the work that was being job.
Martin K.
5 out of 5
4/7/2020
Great service.
Kaitlyn K.
5 out of 5
4/7/2020
I am very thankful and appreciated all the work you did on our car! Great full for your kindness and communication with us.
Andrea B.
5 out of 5
4/7/2020
Service was great.
Janet W.
5 out of 5
4/7/2020
Javier was very nice.
Gilbert C.
1 out of 5
4/6/2020
There were some things not addressed but were ok !!
Billie S.
5 out of 5
4/5/2020
Very informative professional and polite on my questions on the way he answered them and how he answered them.
Willie T.
5 out of 5
4/5/2020
It's always a pleasure to take my vehicles to Raceway Ford. Keep up the outstanding job!
Heidi H.
4 out of 5
4/5/2020
Thomas Frazier went above and beyond to fix a complicated problem with my Jeep. He is hands down your best service advisor. But actually I have never had a bad experience at your shop. Thank you
Keith C.
5 out of 5
4/4/2020
Very friendly got the job done quickly and explained how to work what they fixed
Kent R.
3 out of 5
4/4/2020
Alan worked outside the box and made the best of a poor situation created when keys were purchased without a way to have them cut.
Michael F.
4 out of 5
4/3/2020
Doug took care of the routine maintenance and ordered the parts for the warranty work. This type of service, either at quick lane, or the service department, or sales is the reason I go to Raceway for my purchases and service.
Omar T.
5 out of 5
4/3/2020
Alan was very professional and helpful during my visit.
Kathy W.
5 out of 5
4/3/2020
I am completely satisfied. They did a excellent job, I would recommend Ford services.
Laurie L.
5 out of 5
4/3/2020
Under the circumstances Stephen took care of me to the best of his ability. I’m very pleased .
Robert C.
5 out of 5
4/3/2020
Love Thomas! He's professional and friendly ever time we come in.

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