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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7391 reviews 69%
4 star 2232 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 446 reviews 4%
Review Us
Robert M.
5 out of 5
7/2/2026
Very informative
John H.
5 out of 5
7/2/2026
Javier, Mike and all the staff at Quick Lane are consistent in their exceptional customer service, friendless and courtesy. I'm a returning customer and highly recommend them.
Olney S.
4 out of 5
7/2/2026
Great diagnosis and corrective work performed!
Carol S.
5 out of 5
7/2/2026
Great Customer Service! Thank you Thomas Fraser.
Maria L.
5 out of 5
7/1/2026
love the mobile and pick up service thank you
Robert M.
5 out of 5
7/1/2026
Javier is awesome he will always get my business
Theo J.
5 out of 5
6/30/2026
Mr. Whitacre is professional, courteous, and knowledgeable service technician.
Jennifer L.
5 out of 5
6/30/2026
Thank you for the great service & keeping me updated about my car.
Joy W.
5 out of 5
6/30/2026
The Service was great. Thanks.
Ricky S.
1 out of 5
6/30/2026
Dropped off vehicle for a simple check engine light on, on Friday at 2:30 PM. I Was told I would get a call back on Monday at sometime. I didn’t receive anything a text or call back at the end of the day Monday, I Finally decided to call the service department… what a mistake I was put on hold over and over only to leave a message to never received a response. So I called back Tuesday same issue no Answer at service department no response after I left message (honestly what a joke) because of this I will never take my vehicles here again or purchase another vehicle here period. I didn’t talk to my advisor until Tuesday at the end of the day when I called again was put on hold and waited for over five minutes when he finally answered and then put me on hold for another 18 minutes to go to the service bay and check on my truck. only to Tell me it wouldn’t be ready until the next day if possible. Then when I picked up my vehicle he was on his phone the entire time next time hang up the phone when dealing with a customer
Edwing T.
5 out of 5
6/30/2026
Once again, Thomas delivering an outstanding service, always looking up for the performance of my vehicles by servicing them as required.
Ray L.
5 out of 5
6/30/2026
Service is wonderful. Everyone that works are are great people. Thomas is fantastic, takes care of anything and everything. He's a gentleman and enters every question and tells you exactly what needs to be done. You guys need to give him a raise. He's number one on the team
Michelle A.
5 out of 5
6/27/2026
Thomas is always very kind and helpful. He went above and beyond to help me with my Sync system and I am very grateful. He is never pushy when giving information and advice about services needed.
Mike P.
5 out of 5
6/27/2026
Dario took our case without any hesitation. He was always giving us the information in a timely manner. I think he is an asset for Raceway Ford.
Alfredo C.
5 out of 5
6/27/2026
Very satisfied with Mark Aceves, definitely recommend Him at Raceway Ford, Thank you Mark.
Lisa N.
5 out of 5
6/27/2026
Thank you for your services
Mark H.
5 out of 5
6/26/2026
Great
Bianca R.
4 out of 5
6/26/2026
Mike was so kind and helpful. I had accidentally made my appointment for the service department instead of quick lane but he was able to help me and complete my service.
Andrew H.
5 out of 5
6/25/2026
Absolutely amazing service. I wouldn’t go anywhere else.
Donkey Land.
5 out of 5
6/25/2026
The guys upfront are top-notch! Won’t go anywhere else!

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