About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 5575 reviews 69%
4 star 1693 reviews 21%
3 star 198 reviews 2%
2 star 318 reviews 4%
1 star 335 reviews 4%
Review Us
James L.
5 out of 5
4/27/2024
Great communication. Very attentive.
Justin D.
5 out of 5
4/27/2024
Great service! He kept me updated on the progress of my truck. Very informative and helpful.
John H.
5 out of 5
4/26/2024
The Allen and the people was a super nice. They They are very nice I’m happy therefore helping customer Thank you very much everyone thanks
Beatriz P.
5 out of 5
4/26/2024
Excellent work and very friendly staff. thank you
Linda A.
5 out of 5
4/26/2024
Thank you Mike for being so helpful. Thanks to you and your staff, I never have anxiety when I take my vehicle to your facility. I have encountered nothing but professionalism, friendliness, and honesty!
David S.
5 out of 5
4/26/2024
Dawson was amazing
Christine B.
5 out of 5
4/26/2024
I rate Thomas as a 10 very kind and and he makes the customer very pleased very good young man know how to treat people and good at his job thank you Thomas
Jose G.
5 out of 5
4/26/2024
Service was fast Thank you.
Jose G.
5 out of 5
4/26/2024
I appreciate the honesty and help thank you very much.
Fredi A.
5 out of 5
4/26/2024
Yes really satisfied, Thomas explained everything to me and was really helpful.
Michael V.
1 out of 5
4/26/2024
Communication with my advisor was non existence. When my repair was completed on the final day he never contacted me to let me know. I was only aware after calling that it was complete.
Davell W.
5 out of 5
4/26/2024
Very convenient
Ramon V.
5 out of 5
4/25/2024
Very good job
Robert W.
4 out of 5
4/25/2024
Javier is one cool dude, speaks very clearly and is knowledgeable on everything that is offered by Quick lane and Ford Motor Company. If Javier were to leave, I wouldn’t go back. I think he needs a good raise, he deserves it.
Erica K.
5 out of 5
4/25/2024
Javier was helpful without hesitation. He was polite, friendly, honest and efficient. I was in Customer Service for more than 20 years, and Javier was perfection while dealing with my surprise visit.
Vladimir S.
4 out of 5
4/25/2024
This was my first visit to Raceway Ford and Stewart provided excellent service. He did a great job at providing clear and concise updates as work progressed. Unrelated to Stewart’s service, there was something I still don’t understand, and maybe can be clarified further. How if a module was replaced under warranty and the truck has premiumcare esp I had to pay out of pocket to configure said module? Small fee (for something another dealership couldn’t figure out; so kudos to your team!), but it doesn’t make sense. Also something I wasn’t aware of was that Raceway Ford’s service department doesn’t wash vehicles when they are delivered. Granted the truck wasn’t clean when I dropped it off, but leaving the dealership in a dirty truck was a first and felt a bit odd. I’m new to Riverside and glad to have your team as my local dealer/ service center. Thank you, Vlad
Elisa M.
4 out of 5
4/25/2024
Thanks MIKE
Erica A.
5 out of 5
4/25/2024
Edwin was super helpful during the process he helped me feel safe and comfortable receiving my vehicle back was great with providing updates
Jon H.
5 out of 5
4/25/2024
Car was ready sooner than expected and he communicated very well.
Mary M.
5 out of 5
4/25/2024
Everything was perfect. Thank you

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.