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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7418 reviews 69%
4 star 2245 reviews 21%
3 star 240 reviews 2%
2 star 425 reviews 4%
1 star 447 reviews 4%
Review Us
Efren N.
5 out of 5
7/2/2020
Great Job!! Very helpful
Victor E.
2 out of 5
7/2/2020
I think it was a lot of time to expend more than one day to get a battery, I brought the car on Monday late, he said he could star earlier. Tuesday went by and I was notified until Wednesday at 10:am that the car was ready. Lost some work.
Patricia S.
4 out of 5
7/2/2020
I love having a team of people I can trust with my vehicle, with all this crazy things going on having a vehicle that is dependable is a must, if I could id buy another vehicle from you for my hubby id do and in the future will do it again.
Timothy T.
4 out of 5
7/2/2020
overall okay as problem was fixed comments: dropped off on 13 Jun for ignition issue and oil change. On Monday, oil change was done but ignition issue still not fixed so returned it Monday afternoon. I followed up on Wednesday and apparently had not been looked at yet. Finally fixed on Friday and I picked up car on 20 Jun. I think a followup status from Quicklane on Tuesday or Wednesday would have been good. Thanks.
David M.
1 out of 5
7/2/2020
Called to verify if vehicle arrived @ 8:00 am could you have it done in a couple of hours. Calling of times but we were finally able to pick it up at 2:40 PM. If that was going to be the case then be honest.
Mark V.
5 out of 5
7/2/2020
Very professional, very friendly and very satisfied with my experience
Dawn M.
2 out of 5
7/2/2020
Quick Lane is a misnomer. I think I have had one visit in 4 years that took less than one day.
Paul R.
4 out of 5
7/2/2020
Thank you for everything. I love feeling the difference of the improvement of my car while drive. Much appreciated.
Christi C.
5 out of 5
7/2/2020
Great customer service and highly knowledgeable about the task at hand, I recommend all my family and friends go to this location! Thomas is great with communicating what car needs and is helpful and kind to all the clients that come in.
Carlos R.
5 out of 5
7/1/2020
He was very polite and had a good att
Joseph B.
5 out of 5
7/1/2020
Good job
Karina F.
1 out of 5
7/1/2020
Drivers side rocker panel was kicked out and a clip was broken after my oil change
Yolanda H.
5 out of 5
7/1/2020
Great service!!!
Jose R.
4 out of 5
7/1/2020
Nice and decent timing
Deidra G.
5 out of 5
6/30/2020
Yes, thanks to Alan, the experience was very professional and successful. Thank you Alan!!!
John R.
1 out of 5
6/30/2020
There was not adequate seating accommodation for all the customers during this pandemic crisis.
Cynthia E.
4 out of 5
6/28/2020
Mark is a a terrific service advisor with a thorough knowledge and "people skills" that are a true asset to your dealership! Each of our multiple experiences with Mark have been positive in all aspects, including meeting schedules, fair pricing, and outstanding quality of services rendered, not to mention the quality of personnel at your new car dealership. We highly recommend him and your dealership to anyone and everyone given the opportunity! Terrance and Cynthia E
Ricardo F.
4 out of 5
6/28/2020
Good service at short time waiting to be done.
Daron C.
5 out of 5
6/27/2020
Excellent service!!!
Robin E.
4 out of 5
6/27/2020
The service department was very nice and helpful. Steve who took me home is a great and friendly employee. I hope he catches alot of fish when he goes deep sea fishing.

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