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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7418 reviews 69%
4 star 2245 reviews 21%
3 star 240 reviews 2%
2 star 425 reviews 4%
1 star 447 reviews 4%
Review Us
**** O.
5 out of 5
7/9/2020
Thanks again to the staff at quick lane! Excellent job! Thank you
Robert W.
5 out of 5
7/9/2020
Mike at quicklane always has given us excellent service. Were very happy.
Terry B.
4 out of 5
7/8/2020
Alan got me in an out. It was nice dealing with him
Steve M.
5 out of 5
7/8/2020
Very good customer service and friendly employees!
Brianne G.
5 out of 5
7/8/2020
Mark and Darin both helped me. They both were professional and willing to go the extra step
Jessica M.
5 out of 5
7/8/2020
Thank you so much for such amazing work!
Antoine J.
5 out of 5
7/7/2020
Alan was very helpful and keep me up to date with the process of my raptor including recalls I did not know about
Chris L.
5 out of 5
7/7/2020
Doug was awesome. Life saver at the end of the day on a holiday weekend.
Sonia M.
5 out of 5
7/7/2020
Thanks por el buen servicio de Javier y quick lane también por el servicio Gracias
Sonia N.
5 out of 5
7/7/2020
W
Linda M.
4 out of 5
7/7/2020
Always awesome ????
Roberta R.
5 out of 5
7/4/2020
Love his professional customer service. Thanks for all your help!
Miesha E.
4 out of 5
7/4/2020
Service was good no problems
Deandre S.
4 out of 5
7/4/2020
Alan listened to my concern and validated my suspicions. He then had the service completed and my truck feels and brakes much better! Thanks for the excellent service!
Richard R.
5 out of 5
7/4/2020
Great job!! As usual......Thank you. RDR
Mark G.
5 out of 5
7/4/2020
Doug was great. Pleasure to deal with
Michele H.
1 out of 5
7/4/2020
Won't be returning!! Checked in for my 7 am appointment on time only to have to wait over 2 hours for a simple oil change!! Wow! Talk about horrible service. Everyone that checked in after me was day before I was. Ten minutes before 8 I finally asked Javier when my car was gonna be taken back and he seemed puzzled. Finally took my car back at 7:56...checked out at 9:14! Please send me a survey if you have not already! After sending this over...manager got in contact with me to explain that my appointment at 7 am was scheduled with a tech that didn’t start work till 8. He has offered to do my next service at no charge. He assured me that if I return, I will not receive the same kind of treatment. I will have to see how I feel when my next service is due and decide at that time if I want to chance it or not.
Jason D.
3 out of 5
7/3/2020
Thank you Mike for helping me today. I was stranded with a dead battery and my Jeep was going to be towed. My apt complex across the street was repaving. Mike to the rescue let me use a jump starter. Came in and picked up a new battery. Will be returning!
Kile S.
5 out of 5
7/3/2020
Outstanding as always!
Alfonso C.
5 out of 5
7/3/2020
Very good service thanks Thomas for your time

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