Raceway Ford Auto Repair Service Center

Javier was OUTSTANDING!!!

My experience with quick lane ford has always been great. Mike McFarland and his team has always given us a great experience. Mike McFarland has always went over and above to treat us right. That is why we trust quick lane Ford for our automotive needs.

Thomas was very courteous, professional and helpful. I appreciate his customer service!

Everything went well. The only problem I had was when I got home, I noticed that my screen was still set on reset. I can’t get it back to normal.

From my initial phone call about my issue I felt it was handled like it mattered and in a very timely matter! I also appreciate the shuttle service it was very nice. I will be using Raceway Quick lane from now on for vehicles services.

IIt was on time and it was very clean we were very satisfied.

It was my first time visit. I was very pleased with the service I received.

Job was well done and in a timely manner

Javier was very welcoming and professional.

Great work by the staff at Quick Lane. Keep up the good work and see you in 3 months. Enjoy the banana bread!!

Totally????. I have never felt that any car service center has cared about my satisfaction as much as Raceway Ford. I will always come back????.

Came in for warranty work and was written up as a warranty return on paperwork on my second visit(bad water pump) second time visit was told the car had multiple leaks failed pressure test again. Car had ben in a few months back for the same issue. Was told by Doug that the car would need multipl parts replaced and cost would be around $1600. All this was said without him looking at the paper work that I was a warranty return. So he spent 24h of my day to tell me he would look into this now that hes aware of my status. Now because I'm sure he no longer make money off me he then spent an entire week with my car im sure my car was put to side. I then called him and I quote "Replace everything that was replaced last time that Rceway Ford said was bad last time I came in for the same issue and was quoted the same amount. Doug then tells me that all sorts of hoses are bad and that I refused services at this point I'm upset I just need my car back. I'm told my car is ready I pick it up my car is still leaking coolant. I take it home I notice heater core hoses are bad and never replaced. I will never be returning to raceway ford ever again since this experience. I had to chance the heater hoses myself worst experience ever.

Very very good service ???????????? thank you one of the best service ????????

Javier was really helpful with all my questions that I had with my car and also provided me with future fixes that I would need. Great customer service overall!! Will definitely be coming back.

I appreciate being notified of the Ford recall on my 2020 Escape and subsequent appointment for repair.

Thomas and the rest of the crew are always professional and curtious. I appreciate the fact that he remembers me as one of his customers any time I come in.

Great service counter was very knowledgeable about my vehicle & warranty services that I have

Cane back after an oil change to have a new battery put in. Asked for AGM battery but we discovered that my model year could not accommodate the upgrade because of size of battery. Replaced with OEM battery. Thomas got me in and out quickly on a real busy day.

Javier was amazing as always! Very informative and gives me the assurance that my car is being well taken care of.

From the 5 hour wait to the moment they brought me my truck with the driver side window control panel on backwards to the time I got home and took off the dash speaker covers to see the left speaker with only one screw holding it I’d say Raceway Ford is my worst Dealership experience. Can’t wait to see what the Bureau of Automotive repair says about the wire repair and speaker installation. You’ll never see me there again!