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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7412 reviews 69%
4 star 2244 reviews 21%
3 star 239 reviews 2%
2 star 425 reviews 4%
1 star 447 reviews 4%
Review Us
Carlos Q.
4 out of 5
10/28/2020
the truck seems to be running fine now. I am completely satisfied with the work they did and will return if needed in the future for service.
Ramiro G.
5 out of 5
10/28/2020
Excelente servicio
Erik B.
4 out of 5
10/28/2020
Estoy satisfecho por la buena atención en Español
Harland S.
1 out of 5
10/28/2020
I had to purchase lug nuts approximately 24 of them at a cost of $144.00. Not happy about having to do that. I was told that was a common practice for the vehicle. I have 45,000 mile on it and you guys are the only ones that worked on it. That means my truck was seen by you nine times. Looking at the wear I would think one Ford would make a better product or the tech would take his time attaching the socket on the nut. Not a happy Ford owner!
Steven R.
5 out of 5
10/28/2020
Javier provided great customer service
Twyla B.
5 out of 5
10/27/2020
I am happy Thank you
David A.
5 out of 5
10/27/2020
Great job and fast service!
Elda T.
4 out of 5
10/26/2020
Javier, was thorough & I could understand future service that will be needed.
Karina L.
4 out of 5
10/25/2020
Alan is very consistent taking great care of the customer, every time an issue arises with my vehicle I know that I can bring it in, and they will take care of the vehicle and return it ASAP. He provides great customer service, He communicates well, and always takes care of me. Keep up the good work Alan!
Jennifer P.
5 out of 5
10/25/2020
Thank you for providing outstanding customer service.
Rigoberto M.
5 out of 5
10/25/2020
Excelente Custumer service. Fix my car on time. I very happy thanks freeway Ford
Krista B.
4 out of 5
10/24/2020
I go to Raceway Ford for my oil changes and tire rotations just because of Thomas. He is knowledgeable and so very nice. As a woman, you get worried you will be taken advantage of or not really understand if you really need a service. But I completely trust Thomas. He goes out of the way to explain and never makes you feel u appreciated or stupid by asking questions. I wiI’ll continue to always use Raceway Ford as long as Thomas is there. Heck, while I was waiting I started looking at the Explorer. Thomas might have another one of my cars to be servicing soon.
Viginia Z.
5 out of 5
10/24/2020
Staff was very professional & helpful
John C.
5 out of 5
10/24/2020
answered all my questions and accurate with tomeline
Hamid S.
4 out of 5
10/24/2020
Mr.gougle hall, was courteous and professional totally satisfy with his service. I was disappointed after making an appointment and waited for 2 weeks for service I bring my car in. Then,they told me they still don't have my part and I have to wait for another 2 weeks.thank you.
Carlos Q.
1 out of 5
10/23/2020
I am completely unsatisfied with the service provided by the mechanics at Raceway Ford I’ve taken the car twice for the same problem and he still can’t fix it I’m taking it in tomorrow I hope they can get it done I don’t expect them to charge me again
Xin Z.
5 out of 5
10/23/2020
Thanks
David K.
4 out of 5
10/23/2020
I would have liked it to go a little faster. But more important that the job us done correctly
Shirley M.
5 out of 5
10/23/2020
I always take my car there. I have never had any problem with them. I would give the a10 star rating .
James R.
5 out of 5
10/23/2020
Very professional very clean service was great

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