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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7407 reviews 69%
4 star 2243 reviews 21%
3 star 237 reviews 2%
2 star 424 reviews 4%
1 star 447 reviews 4%
Review Us
Gabriel H.
5 out of 5
7/6/2021
Excellent customer service . And attentive .
Francisco E.
5 out of 5
7/6/2021
Thomas was helpful and the quicklane team was spot on with the time frame that was promised
Nicholas F.
5 out of 5
7/6/2021
Appreciate the good friendly courteous service
Travis G.
5 out of 5
7/6/2021
Great service
Paula N.
5 out of 5
7/4/2021
For a number of years now, Javier Fernandez is always our first pick to work with when having any work scheduled for our vehicles. He was wonderful the first time we ever met him for service work, so we have continued to stay extremely loyal to him when going to Quick Lane for our cars, as he too has been very loyal with us as customers. He’s the absolute BEST!!! As always, WE THANK YOU VERY MUCH JAVIER!!!
Jorge M.
5 out of 5
7/4/2021
Excellent customer service
Benny D.
5 out of 5
7/4/2021
Superb service from Leonel he was very attentive , as a store manager that’s the service I’m looking for in my associates.
Carrie D.
5 out of 5
7/3/2021
Awesome team!
Christopher L.
5 out of 5
7/3/2021
Stephen from service was great. I will definitely get my vehicle service at raceway from now on.
Jorge C.
5 out of 5
7/3/2021
Alan Leon is awesome, super knowledgeable and serviceable like few. He is a star In your team that is for sure!
Elaine H.
5 out of 5
7/2/2021
Mark was very professional and friendly when he checked me in. Stephen was very friendly and helpful in keeping me up to date on my cars needs and repair status.
Kathryn R.
5 out of 5
7/2/2021
Great job!
Ericka E.
4 out of 5
7/2/2021
I truly appreciate the wonderful customer service and I never feel like I’m being over priced or told to fix something for no reason. Thomas is always so helpful, a great communicator, and extremely knowledgeable and this is why I will not take my car anywhere else! : )
Elizabeth S.
5 out of 5
7/1/2021
My car drives smooth … thank you
George R.
5 out of 5
7/1/2021
Thomas was great! He's 1 of the reasons why you guys are my guys when it comes to my F150. Thanks
Melodie E.
5 out of 5
7/1/2021
He’s always friendly, helpful and considerate… a great employee ????
Samuel B.
4 out of 5
7/1/2021
At first I had a hard time getting an appointment because the dealer was so busy. I drove in without an appointment (on a Monday), and my service writer, Stephen Hollander, promised to get my Explorer looked at as quickly as possible. That same day he let me know that the issue was the the transmission cooler, and that they would have it repaired within a day or two. Vehicle was ready Wednesday morning! I am extremely happy with everyone at Raceway Ford for the attention. Good job!
Karla G.
4 out of 5
6/30/2021
Pleasure to have Thomas help
John N.
4 out of 5
6/30/2021
Alan was a big help.
Michael N.
5 out of 5
6/30/2021
None

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