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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7344 reviews 69%
4 star 2220 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 443 reviews 4%
Review Us
Theresa H.
5 out of 5
11/1/2025
He worked so hard to get my car back quickly and shuttled me back and forth with shuttle service
William H.
5 out of 5
11/1/2025
Got my truck in early am. Had it back by 1:30. Great job!!
Vevesi S.
1 out of 5
10/31/2025
Oswaldo was great, but my car is still not fixed. He was not able to install the upgraded Sync software for as many tries as he did. How can we remedy this recall? Please let me know.
Michael F.
4 out of 5
10/31/2025
Thomas was outstanding today.
Kanisha C.
2 out of 5
10/30/2025
Customer service was horrible in the service department
James W.
5 out of 5
10/30/2025
Thank you
Antonio A.
5 out of 5
10/29/2025
I am very satisfied thank you for your servise
Gustavo G.
1 out of 5
10/29/2025
I dropped my vehicle for a bad battery and a check engine light. The battery got replaced, but the check engine light is still on
Mark F.
5 out of 5
10/29/2025
Excellent service and great communication. Will return
Kazem H.
4 out of 5
10/28/2025
Happy with the service from the inspector Looking forward to hearing from you soon for the windshield pillars Thank you ????
Melissa G.
5 out of 5
10/28/2025
Thomas always delivers great customer service. He is my go to guy when it comes to any issues I have with my vehicle. I give Thomas 5 stars
James B.
5 out of 5
10/28/2025
Appreciated the quickness they got my vehicle in and the diagnostics that saved me money. Nice employees and very helpful and friendly.
Samuel J.
1 out of 5
10/28/2025
When my vehicle was handed over to me I had to go back inside because my check engine light was on, I also ask to that they check my left rear tire and it was not done even though they mention that it was check, that was the second time.
Demeris R.
5 out of 5
10/28/2025
Thomas is always helpful in explaining all details and future maintenance
Steve D.
5 out of 5
10/26/2025
Excellent service
Daisy M.
5 out of 5
10/26/2025
Very convenient and representatives are communicative.
Jario S.
5 out of 5
10/26/2025
Excellent work!
Estela C.
4 out of 5
10/25/2025
I trust Ford. I love ford vehicles. If the employees of Ford say that my vehicle is working perfectly.; then I feel safety. trust then.
Mike A.
5 out of 5
10/24/2025
Thomas has been my service advisor since 2020. He is the best
Lawrence D.
1 out of 5
10/24/2025
I could not pick up the phone when called regarding the car being ready., and no message was left. When I tried to call back, I couldn’t get through to anyone. An hour later I received another call just 20 minutes before closing. There was nobody available to deliver my car as agreed, so I had to go for after hours pickup.

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