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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7397 reviews 69%
4 star 2236 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 446 reviews 4%
Review Us
Tom S.
4 out of 5
10/28/2022
Alan was outstanding. He kept me updated on the progress of repairs and timetable for completion. The only negative of the whole experience had nothing to do with Alan. No one thanked me for my business at pickup. After dropping $700, it would have been nice to be appreciated rather than just being part of another transaction.
Arthur C.
5 out of 5
10/28/2022
Prompt courteous service.
Sahel A.
4 out of 5
10/27/2022
His service was so welcoming and professional i’d **** this man’s **** on the spot. You needa give him a raise or smth, him and the hispanic gentleman with glasses. Id let them smash my own wife if i had one, their service was that good. The tires are perfect too.
Ken D.
5 out of 5
10/27/2022
The team is top notch
Clarence R.
5 out of 5
10/27/2022
Very good.
Steve S.
5 out of 5
10/27/2022
Very helpful I was kept informed by alan
Michael V.
5 out of 5
10/26/2022
Very professional and did a great job
Carlos M.
1 out of 5
10/26/2022
Alan Leon did a good job. But the service they did on my truck with just a simple oil change. Was poorly done once I got home I seen oil on my driveway I climb under my truck and there’s oil all over the bottom of the truck and still coming down they did not have a minute to clean it off so now it’s on my driveway and on the bottom of my truck.
Kenneth P.
5 out of 5
10/22/2022
Lucas has provided me with excellent customer service
Troy A.
5 out of 5
10/22/2022
It is truly a pleasure taking my F350 truck to Raceway Ford because of the service provided by Thomas Fraser. He always goes above and beyond to make sure he communicates what’s going on with the vehicle and gets it done in the timely manner. Thanks, Troy A
Greg R.
4 out of 5
10/22/2022
Fantastic customer service , I’m really happy I found this place . Sometimes I feel like service places just want to do the minimum to get you in and out, Gabriel made me feel welcome and took care of needs for my vehicle . Will definitely be back to get my Ford serviced at Raceway Ford , thanks Gabriel .
Johnny N.
4 out of 5
10/22/2022
Edwin was really helpful I appreciate everything he did he took care of my wife’s car and let me know all the issues with my car and took good care of it
Christopher K.
5 out of 5
10/21/2022
Mike was great help!
Geoff H.
5 out of 5
10/21/2022
Everything was great
Maryjane R.
4 out of 5
10/21/2022
I always bring my car to Raceway Ford Quicklane because they always give me good service and don’t try to sell me something I don’t need.
Anne C.
5 out of 5
10/20/2022
The whole experience was wonderful! Will be happy to come back!
Irma B.
5 out of 5
10/19/2022
I have been taking my car for years and I am always happy with their work and customer service is amazing
George A.
5 out of 5
10/19/2022
Very attentive and respectful. Clear service advice and costs provided. Lift service very helpful
Rosemary Z.
5 out of 5
10/19/2022
He treats customers with love and he make sure she meets their needs...thank you Alan
Harland S.
1 out of 5
10/18/2022
Yes and no I did not have the receipt for my ford battery but it was clearly a ford product. The Ford dealer that sold it had gone out of business. So, there was nothing you could do for me unless I drive a hour and a half to the new dealership that bought the old one up that might or not be able to help me. No not happy!

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