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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7396 reviews 69%
4 star 2235 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 446 reviews 4%
Review Us
Gregory R.
5 out of 5
6/22/2023
Javier provided great service as always!
Phillip P.
2 out of 5
6/22/2023
The cost of repair was excessive, Stewart was great. But a car with just over 100k miles should need $5k in repairs.
David S.
5 out of 5
6/21/2023
Very pleasant and extremely helpful service representatives
Kristine B.
1 out of 5
6/21/2023
Stewart Tan is a great advisor and a kind man Your prices are ridiculous. I picked my truck up and the hood was open sitting in the lot overnight. Thankfully the battery and engine were still in it.
Luanne P.
5 out of 5
6/21/2023
Always pleased with customer service at Raceway, so I keep returning when a need arises.
Blanch B.
5 out of 5
6/21/2023
Happy customer Thank You and quick service comfortable waiting area
Ray M.
5 out of 5
6/21/2023
Always friendly and honest Thank you very much for that,I appreciate it very much!!
Rodney G.
4 out of 5
6/20/2023
Javier did a great job with explanation of upcoming service needs. Also explained and encouraged the use of my app to schedule a sensor in order to avoid an extra wait time for service.
Suzanne Y.
5 out of 5
6/20/2023
They had me in & out of there in out no time. Great customer service.
Angela R.
5 out of 5
6/20/2023
Excellent Customer Service from Thomas
Leron S.
3 out of 5
6/20/2023
Another typical day at the dealership for routine maintenance, show up early, wait your turn, stall tech service your vehicle, then your on your way. Thanks again Raceway.
Rick M.
5 out of 5
6/20/2023
A special thanks to Thomas for keeping me well-informed of the progress of my vehicle. As of today I am completely satisfied of the workmanship that was done. Again, thank you Thomas for the hard work you have done for us.
Macy R.
5 out of 5
6/19/2023
Edwin was very accommodating, friendly and professional. He was also very communicative on the status of my vehicle. My mind was at ease and I even got my car back earlier than I thought!
Eric Y.
5 out of 5
6/19/2023
Stewart is exceptional at his job. He openly communicates to keep myself apprised of the situation and returns calls within the hour. He is also very helpful in allocating appropriate resources to his customers to ensure the highest quality of service is provided. He is without a doubt an integral part of the Service department and has made me believe I chose the right vehicle because I have the best support.
Christopher Y.
5 out of 5
6/18/2023
Thomas was very helpful as always. I've been a long time customer and I recommend everyone who owns a ford to come here
Ian G.
5 out of 5
6/18/2023
Okay
Paul T.
5 out of 5
6/18/2023
Great service. Great communication. Appreciate you guys.
Louise P.
5 out of 5
6/18/2023
They always take great care with me and my car. Love them.
Bonaime (.
5 out of 5
6/17/2023
Always a pleasure dealing with Thomas. I will only deal with him. Seems to be the Most personable and knowledgeable person there
Arthur V.
5 out of 5
6/17/2023
Great customer service.

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