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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7393 reviews 69%
4 star 2235 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 446 reviews 4%
Review Us
Mike G.
5 out of 5
9/19/2023
Also a pleasure taking my truck to this shop.
Cecilia G.
5 out of 5
9/19/2023
Very courteous and professional I will continue to bring my cars here
Cynthia G.
5 out of 5
9/19/2023
Awesome service as always! ????????????????????
Marvin W.
5 out of 5
9/19/2023
Always get great service at raceway ford
Adriana P.
4 out of 5
9/19/2023
Once again I had the best customer service with Javier. I took in my daughters BMW and I am very thankful he answered all of my questions and concerns I had for this new car since it was the first time we took it to get serviced. I feel very confident to take any of my cars to this Ford dealership.
Paul L.
5 out of 5
9/18/2023
Was friendly and knowledgeable to deal with. And fixed my F-150 faster than expected.
Elton J.
1 out of 5
9/18/2023
I have been taking my 2005 Ford Mustang to Raceway Ford ever since I bought it in 2005; 18 years. Over the years, I have noticed how the service has gotten worse and worse. I decided to deal with but this visit is my last. Raceway had my car for two days and did nothing to it. It just sat there. No one even called me or text me or emailed me. If I hadn’t showed up in a rental car to check on my car, it would still be sitting there. I’m sorry but I won’t be doing any more business with Raceway.
Wadzell W.
5 out of 5
9/17/2023
As usual, the staff was courteous and attentive. The wait was shorter than expected and the work was excellent.
Allan D.
5 out of 5
9/17/2023
Great efficient service.
Agustin A.
5 out of 5
9/17/2023
Always a great service with Thomas and the rest of the crew.
Tina B.
5 out of 5
9/16/2023
Alan is helpful, friendly, professional and very patient. He is a wonderful service advisor.
Samuel T.
5 out of 5
9/16/2023
job well done
Derris J.
1 out of 5
9/15/2023
Haven't had time to bring my vehicle back, but the window is making a loud Crack sound when rolled up
Howard N.
2 out of 5
9/15/2023
Never received any phone calls updating me on my car. Dropped the car off at 8:50am, Tuesday September 12th and received a text showing me the car was checked in around 10am. Didn’t hear anything the entire day. I called at 8am on the 13th and was told “there were notes from the mechanic in the system”, and the person I spoke to said he’ll get with my service advisor to call me back. Never heard anything. I called around 11am and spoke with a Stephen I believe who told me the problem couldn’t be duplicated. I picked up my car sometime after 1pm, and my service advisor made it seem like they called me. In either case, the problem is still present. If the car was driven the noise would’ve been heard. I’ll be taking it elsewhere to get the problem fixed
Amy O.
5 out of 5
9/15/2023
We always appreciate the exceptional quality of service from Thomas and Javier. Thank you both !
Pedro M.
5 out of 5
9/15/2023
Keep up the good work.
Paul S.
4 out of 5
9/15/2023
Thomas was extremely helpful with the diagnosis and options plans to properly repair the vehicle. I will recommend Quicklane anytime.
Imelda P.
5 out of 5
9/14/2023
Thomas is always courteous and very helpful as well as knowledgeable.
Richard T.
4 out of 5
9/14/2023
Edwin was a pleasure to work with… He understands the customer
Wesley M.
5 out of 5
9/14/2023
Javier did an AMAZING job. He went out of his way to expedite the service because he knew it was during my lunch hour. Please give this man a raise. Will return. Thank you. Wes McDowell

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