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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8323 reviews 71%
4 star 2354 reviews 20%
3 star 186 reviews 2%
2 star 406 reviews 3%
1 star 499 reviews 4%
Review Us
Dennis C.
3 out of 5
7/8/2025
Don't know who Bryan Jones is but my car feels like I just bought it. Thanks !
Cornelius C.
5 out of 5
7/8/2025
Top notch service! Bryan was phenomenal! Very patient, kind and courteous!
Eric B.
5 out of 5
7/8/2025
Jason is one of the best team members that you have! I appreciate his attentiveness to my needs! Keep him! He’s a Winner! Very positive attitude. Always upbeat!
Gloria F.
5 out of 5
7/6/2025
Bryan was very helpful and attentive to my vehicle needs He made sure I was informed on every step of the process
Latoya M.
4 out of 5
7/5/2025
I’m very the staff is always friendly. They are not afraid to smile and say hello. My contact person is Jason. He always makes time for me and that’s appreciated as well. Keep doing what you doing! I thank you all.
Tracy W.
5 out of 5
7/4/2025
Bryan is always kind, courteous and professional. He consistently goes above and beyond to make the customer service experience top. He's a definite asset to Sutton Ford...and has been beyond helpful to me over the many years I've been a Sutton Customer..
Marquita U.
4 out of 5
7/4/2025
I had an issue, the staff understood, and worked things out for me.
Debra P.
5 out of 5
7/4/2025
Excellent service and personnel.
Lorrie E.
5 out of 5
7/4/2025
Jillian is one of the main reasons I service my car at Sutton. Her attention to detail, work ethic and cheerful attitude is refreshing.
Vicki K.
5 out of 5
7/4/2025
She answered all my questions
Jim W.
5 out of 5
7/3/2025
She was great to work with you need more people like her.
Clyde R.
5 out of 5
7/3/2025
Mr. Jones, Provided an excellent job on my Truck,
Roscharl W.
5 out of 5
7/3/2025
Excellent service!
Cameron M.
5 out of 5
7/2/2025
I am completely satisfied with the service that I received at Sutton ford
Michael N.
5 out of 5
7/2/2025
Thank you for your help in keeping my vehicle safe on the road…
Jerry J.
5 out of 5
7/2/2025
Nice job
Robert S.
5 out of 5
7/2/2025
Was well taken care of after entering the building.
Adam B.
5 out of 5
7/2/2025
He's always professional and knowledgeable
Demetrious B.
5 out of 5
7/2/2025
I would like to thank Brian Jones for his wonderful assistance with my car.
Susette L.
4 out of 5
7/2/2025
Brian took excellent care of me! He explained all the issues and associated costs. When I came to pick up the truck, he came to cashier to make sure everything was good. I have nothing but good things to say about the customer service to me and service on my truck.

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