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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8323 reviews 71%
4 star 2353 reviews 20%
3 star 185 reviews 2%
2 star 406 reviews 3%
1 star 498 reviews 4%
Review Us
Lloyd M.
5 out of 5
8/1/2025
Very professional
Tim W.
5 out of 5
8/1/2025
Great and knowledgeable people concerning your vehicle
Frederick S.
5 out of 5
7/31/2025
Everything was well
Cheryl S.
5 out of 5
7/31/2025
Gloria did an outstanding job thank you
Ronald A.
5 out of 5
7/31/2025
Excellent service by Gloria
Raquel R.
5 out of 5
7/31/2025
Jason is very courteous, patient, and treats me as Sutton Fords best customer. He represents Sutton very well.
Dazell G.
4 out of 5
7/31/2025
Think you you is dealshipip i can can trust do jobs right Think you Dazell G
Tonie H.
5 out of 5
7/30/2025
Byron was a joy. Friendly and professional. Recommended services needed as well as so to it that the service I requested was done in a timely manner. Thank you Sutton Ford for service that can be trusted.
Jeffery N.
5 out of 5
7/30/2025
Melissa was outstanding ????????
Abdelmajeed .
5 out of 5
7/30/2025
Excellent thank you
Denise R.
5 out of 5
7/30/2025
Kept everything professional and friendly.
Charlie R.
5 out of 5
7/30/2025
As always with the service provided by Sutton ford it's outstanding .
Margaret K.
5 out of 5
7/30/2025
Bryan is always very professional and trustworthy. He makes sure the customers receive quality service.
Marlene G.
5 out of 5
7/30/2025
Jason was very knowledgeable and helpful. He has excellent customer service skills
Joanna T.
5 out of 5
7/30/2025
The job was thoroughly and professionally completed, and in a most timely manner.
Michael R.
4 out of 5
7/30/2025
Service was outstanding on time, Bryan Jones really understands what it means to take of your customers and company business.
Michael D.
5 out of 5
7/29/2025
Thank you
Louis W.
5 out of 5
7/29/2025
Bryan Jones is a great guy, I’ve known how he worked at Sutton Ford for years.Bryan is very polite and has great customer service, he kept me informed as to what was going on with my vehicle. It was very informative when notifying me of my needs toward the vehicle. Bryan has always been a polite person even when he worked in the shop. I know for sure. The Bryan is a great asset to the Ford Sutton company. This young man is a jewel for Sutton Ford. Thanks for a job well done!! I want to send a special thanks to Bryan Jones, keep up the good work.
Ronald R.
5 out of 5
7/29/2025
very pleasant knowledgeable had a very nice experience thank all of you for being there. Ron 2015 - 250 super duty Pick up truck. ????????❤️????
Ann L.
5 out of 5
7/29/2025
The “J” team of Jason ( Junior and Senior) and Joshua all rock! Absolutely the best customer service representatives that Sutton ford has. I’ve been a very satisfied customer for over 20 years.

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