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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8323 reviews 71%
4 star 2353 reviews 20%
3 star 185 reviews 2%
2 star 406 reviews 3%
1 star 498 reviews 4%
Review Us
Charles L.
5 out of 5
8/14/2025
Brian is the best service representative i have ever had more than happy to explain and answer all my questions
Jesus M.
4 out of 5
8/13/2025
Took about 1 hour, but was happy with the service.
Lawrence W.
5 out of 5
8/13/2025
My wife and I trust Melissa Lebran. She is friendly, effluent, knowledgeable, and trustworthy. We consider her a very important asset at Sutton Ford for us.
Paul K.
3 out of 5
8/13/2025
As of now, the job have not been completed. I’m waiting to hear from you about the parts you ordered to complete the job.
Barry R.
5 out of 5
8/13/2025
Great job
Joanna T.
5 out of 5
8/11/2025
Thanks to Brian for his excellent, professional and kind support .
Dwayne H.
5 out of 5
8/10/2025
Always have great service Sutton Ford Staff.
Marilyn L.
3 out of 5
8/9/2025
We went in for an oil change and ended up with four new tires . It took 2 hrs. which I felt was a bit too long. Otherwise all was good.
Kate F.
5 out of 5
8/9/2025
Very good customer service
Barbara J.
5 out of 5
8/9/2025
GLoria was very professional. She was also very kind And caring. I hope that I get to work with her again. Barbara Johnson
Crete Monee.
5 out of 5
8/9/2025
I am so thankful for the professionalism and courtesy that Gloria Sellers provided during the course of this past week. She was so helpful and supportive with information regarding the issues I had with one of the several vehicles maintained at Sutton. I also have to that Jason and his son for being so awesome and helpful with all that was required. Awesome job !!! Thank you
Jacquelyn M.
5 out of 5
8/8/2025
Polite, professional, and friendly!
William D.
4 out of 5
8/8/2025
Jillian is the same professional she has always been since sutton has been servicing my car.
Denise S.
5 out of 5
8/8/2025
I love working with the girls on the front service desk! They are very helpful and kind. Overall everyone was great!
Willie Q.
4 out of 5
8/8/2025
We think of Sutton ford as family
Latishea N.
5 out of 5
8/7/2025
I am very satisfied with the service Bryan jones provided as he always provides excellent service.
Margurite M.
5 out of 5
8/7/2025
Gloria was very kind and accommodating.
Bettye R.
5 out of 5
8/7/2025
I was very satisfied with the work that was done.
Olympia Fields.
5 out of 5
8/7/2025
Gloria was great thru the whole process and very Professional Service ????
Candy .
2 out of 5
8/6/2025
I was satisfied with Jillian and the service. We are satisfied with how the car is driving. My only dissatisfaction was with the young lady in the cashier's office. She was very impersonal and appeared to have a very degrading demeanor,when I asked her some questions.

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