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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8323 reviews 71%
4 star 2353 reviews 20%
3 star 185 reviews 2%
2 star 406 reviews 3%
1 star 498 reviews 4%
Review Us
Joan F.
4 out of 5
9/3/2025
Sutton has provided excellent service for me for many years. Today was no exception. I was kept informed of the processes used to resolve my issue so the resolution was understandable and accepted. Excellent!
Tracey C.
5 out of 5
9/3/2025
None
Barbara S.
5 out of 5
9/3/2025
Sutton Ford Rep Mr Jason provided Me with Excellent Service & helped with questions I had regarding My SUV Thankful to All of You Sutton Ford Family
Michael P.
5 out of 5
9/3/2025
Excellent customer service
Steven S.
5 out of 5
9/3/2025
I appreciate his updates on the ca.
Tim M.
5 out of 5
9/1/2025
Jason had great customer service skills, very patient and understanding thanks.
Lois M.
5 out of 5
9/1/2025
Polite and competent!
Heidi S.
5 out of 5
9/1/2025
I’ve been coming to Sutton Ford for years to service my car. They have always been thorough, efficient, careful and courteous and professional. Thank you team!
Shirley D.
5 out of 5
9/1/2025
Bryan,a is a very great person ????, help me to understand what was going on with my vehicle,keep up the good work ???? ????
Teresa G.
5 out of 5
8/31/2025
Stella was very attentive, gave pertinent information about the vehicle and was courteous and patient.
Bridget C.
5 out of 5
8/31/2025
Gloria was very efficient , professional, helpful and pleasant. She contributed to a very positive experience at Sutton Ford.
Anthony R.
5 out of 5
8/31/2025
Very satisfied...
Theresa D.
5 out of 5
8/30/2025
Great job Gloria!
Delores L.
2 out of 5
8/30/2025
No shuttle pickup service was too long
Ursula B.
5 out of 5
8/30/2025
Mr. Scott was professional, helpful and courteous during my visit to Sutton Ford
Winifred M.
5 out of 5
8/30/2025
All went well ????
Kellie N.
5 out of 5
8/29/2025
Thank you Melissa !!! All I can say about Melissa is she helpful, gracious and the dedicated employee at Sutton Ford. She stayed on top of my issues and keep me informed throughout all my issues with my 2021 Ford Bronco. She went beyond helpful with getting my issues resolved. Thank you again Melissa
Freddie W.
5 out of 5
8/29/2025
I'm so excited BryanJones is back! We all love Bryan. Bryan is always pleasant. He answers all your questions. Bryan has excellent customer service skills. Bryan always greet you with a smile.
Jason .
4 out of 5
8/29/2025
She goes over and beyond
B T.
4 out of 5
8/29/2025
Service recommendations brought to my attention

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