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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8322 reviews 71%
4 star 2352 reviews 20%
3 star 185 reviews 2%
2 star 404 reviews 3%
1 star 498 reviews 4%
Review Us
William C.
5 out of 5
12/19/2025
Thanks for your help
Ronald R.
5 out of 5
12/18/2025
excellent communications, pleasant personality, knowledgeable, upbeat, a credit to the company, I will continue coming back for service. Thank you. Ron Rogers 2015 Super Duty 250 diesel.
Deloris S.
5 out of 5
12/18/2025
bryon is very excellent with his job in the service that you guys offer there in Fort. He explains everything to you. He’s very dependable very knowledgeable. I really appreciate him excellent service
Roman S.
5 out of 5
12/18/2025
Bryan got my vehicle in very quick, always does a great job
Sandra Beuten.
5 out of 5
12/18/2025
Jillian and Jaime are amazing
Umi A.
5 out of 5
12/18/2025
Jason customer service is top tier
Lynn C.
5 out of 5
12/18/2025
Great customer service!
Arturo B.
5 out of 5
12/17/2025
Great service as always. I was in and out in less than an hour. Thanks, Bryan!!
John W.
1 out of 5
12/17/2025
Check engine lite is back on a day after picking my car up. Piece on my headlight was damage while in your shop. I was told I needed a new battery because it will not hold a charge but battery was only three months old. I am very dissatisfied with the service. I was told I would get phone calls back that never happened he never had the information I asked for. I will be contacting the service manager tomorrow.
Lenedra W.
5 out of 5
12/17/2025
Kind, knowledgeable and helpful
Gennett R.
5 out of 5
12/17/2025
Very knowledgeable of automotive services that quick lane provide
Mohammad A.
5 out of 5
12/17/2025
As always, excellent job from a very professional service advisor. She kept me updated and made the process easy and simple. Thank you again Jillian!
Roy M.
5 out of 5
12/16/2025
Great work
Michael N.
4 out of 5
12/16/2025
Ms Jillian made me feel like valued customer once I brought my truck in… Once the problem was identified, she went into detail being transparent on everything…which a customer likes… Ms Jillian was working with the warranty company to help your customer…to save money… Thank You for all you do in being transparent and pleasant through out process…..
Ronald A.
5 out of 5
12/16/2025
Gloria is always exceptional. Her knowledge and her professionalism is 'top shelf.'
Shakeila J.
2 out of 5
12/16/2025
The customer service was subpar at best. My car was held for a total of 17 days with me having to call for an update! I was charged 2 days for the loaner vehicle and consistently had to state my requested repairs narrative. Jaime did try to make it better but I was still out of over $300 for only one repair to have been completed and it was under warranty. When picking up my car, I had to search for my vehicle by sounding the alarm only to have to walk to the end of the lot where the stored vehicles are located. So, the customer care & service was lacking as they could have driven my car to the front as opposed to having me play hide & seek in order to locate my vehicle. I’m am extremely dissatisfied!!!
Gretchen P.
3 out of 5
12/15/2025
Bryan ensured that my vehicle was up to part & serviced correctly.
Atha H.
5 out of 5
12/13/2025
Always extremely helpful and professional
Richard M.
5 out of 5
12/12/2025
Very good service advisor very people oriented
Bruce F.
5 out of 5
12/12/2025
Well done

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