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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8210 reviews 71%
4 star 2321 reviews 20%
3 star 181 reviews 2%
2 star 400 reviews 3%
1 star 492 reviews 4%
Review Us
Gerald D.
5 out of 5
3/31/2026
Professional service is my experience every time I bring one of my vehicles to Sutton Ford for service. Today’s service exceeded my expectations.
August C.
5 out of 5
3/30/2026
I had a great experience Gloria Sellers was awesome she was very hands-on she understood my concern and my needs she put my mind at ease she was very professional Please keep up the great work Gloria Sellers job well done!!!
Corey H.
5 out of 5
3/29/2026
Everything was excellent.
Danielle T.
5 out of 5
3/29/2026
Jason provided great customer service
Rasheda L.
1 out of 5
3/29/2026
The technician was polite over the phone.It appeared that the requested services were completed. However, items inside my car were strewn around haphazardly, the lug nut key was not put back in it's place. The receipt said the vehicle was washed but it clearly was not. This oversight caused me to question whether the services were actually performed. I have no way of making sure they have been. These might seem like minor issues that don't warrant a complaint but trusting that you've done what you said youve done and taking care of the property that I've entrusted to you goes a long way.
William R.
5 out of 5
3/29/2026
Was great
Anita R.
5 out of 5
3/28/2026
Gloria was very helpful and pleasant
Otis J.
4 out of 5
3/28/2026
Tim communicated effectively and told me my options for my service. He was courteous in getting me to and from my home.
Jeff W.
4 out of 5
3/28/2026
Very professional and advised of stated repairs and all costs associated. I’m satisfied and so professional as always.
Charles H.
5 out of 5
3/28/2026
Always Courtesy and Professional service
Sherese R.
5 out of 5
3/27/2026
Bryan is always a joy to work with. He is very patient and explains everything thoroughly.
Marlene G.
5 out of 5
3/26/2026
Bryan was very customer friendly, courteous, and knowledgeable in explaining everything that needed to be done to my car besides an oil change.
Major R.
4 out of 5
3/26/2026
Gloria takes really good care of her customers. That's so amazing. I enjoy being at your dealership because of her.
Wanakee T.
5 out of 5
3/26/2026
I Always receive excellent customer service from Jason.
Andrel H.
5 out of 5
3/26/2026
Respect and integrity
Kwasi H.
5 out of 5
3/26/2026
Very happy with the service and attention to my vehicle.
John P.
5 out of 5
3/26/2026
Great job on my Works service that was just performed on my truck. Thanks again.
Mark W.
4 out of 5
3/26/2026
Timothy was the kindest person I have had in a dealership in while. I appreciate him explaining things and making sure my questions were answered.
Terence D.
5 out of 5
3/26/2026
Bryan was excellent and took care of my concern quickly. Thank you Bryan !!!!!
Kim S.
4 out of 5
3/25/2026
Thanks Brain

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