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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5679 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Logan M.
4 out of 5
11/14/2025
Felt like talking to a family member. She felt very welcoming and helpful, and I enjoyed talking with her. Very happy I had her to help me out!
Donna M.
5 out of 5
11/14/2025
Yes thanks to Tony and the whole team They were terrific. Helping me with the recall service. It was so great to have the rental car for the long service time. And really appreciated it being in-house. Cindi was great getting me in a car right away so I could take my husband to his doctor appt Thanks Toyota of Hemet. Appreciate you all so much
Jude H.
5 out of 5
11/14/2025
Edward was great. Has a sense of humor. Very compleat in his knowledge. Helpful making recommendations
Sharon P.
5 out of 5
11/14/2025
Happy to help with my experience !
Christian R.
4 out of 5
11/14/2025
Very bad service. I was opted out on notifications without my consent. I paid for an alignment because the steering is pulling to the right; however, I still have the same problem. As I’m getting home I notice my tire valve caps are missing; both from the driver side. I normally go to Temecula Toyota for this exact reason. I was short on time so gave my local dealer a shot; crash and burn. I’m not going back again.
Sabrina S.
5 out of 5
11/14/2025
Miguel was great. Very honest and upfront about what was going on with my vehicle. I appreciated his honesty very much.
Daniel H.
5 out of 5
11/14/2025
Kristin provided excellent customer service, her communication about the status of my vehicle was perfect!
Hugh D.
4 out of 5
11/14/2025
Thanks for the maintenance efficiency. Solving the safety recall issue expeditiously was a bonus
Cameron C.
1 out of 5
11/14/2025
Even though the invoice says my tires were rotated and filled to the proper PSI, this service was not performed. The pressures were differing between all four tires so I had memorized their positions and the pressures remained the same (below 35 PSI). I have wheel locks on this vehicle, maybe it wasn’t made clear that the key was in the cupholder even though that is a pretty standard place to put it. I will try this service center one more time at my 10k interval, but I question whether or not an oil change was actually done if the tires weren’t even filled or rotated.
Scott F.
5 out of 5
11/14/2025
All went very well.
Murlie B.
4 out of 5
11/13/2025
He listened, & explained things, so in the end I fully believe my needs agree on the way to being met, once all work is done. I felt validated that what I deemed as a possible future problem, was correct & he explained that as well.
Keiko H.
5 out of 5
11/13/2025
Kevin is always nice and provided me the great service. I truly appreciate it.
Robin B.
5 out of 5
11/13/2025
Everything was great
Jill S.
5 out of 5
11/13/2025
Tony was very helpful, knowledgeable and pleasant!
Christian C.
1 out of 5
11/13/2025
My vehicle was misdiagnosed, first I was told by your advisor that the technician said my problem was my rear brakes so I agreed to fix that. A couple days later and $1800 dollars later your advisor said “Oops, my technician said it was your brake booster after all.” My vehicle was already there I couldn’t afford to be without a vehicle so I agreed to fix it. There goes another $1700 dollars. A few months later my ABS light, Tranction Control light comes on again, now they are saying it’s my wheel bearings for the rear. I learned my lesson the first time, I will never bring my vehicle here again. I feel that your advisor phished me. This is by far the worst experience I’ve ever had in a dealership. We as customers bring our vehicles to the dealership believing that we are leaving our vehicles to professionals but I was proved wrong in this case.
Joaquin S.
5 out of 5
11/13/2025
Todo estuvo muy bien y rápido muchas gracias
Jack S.
5 out of 5
11/13/2025
Kristen was a great help to us. We really appreciate it being older and staying within our budget was a great relief. Thanks again.
Jeremy J.
4 out of 5
11/13/2025
9 years working with Tony ! Should be enough said !
Connie S.
5 out of 5
11/13/2025
He was Great!!!!
Daniel M.
5 out of 5
11/12/2025
Thanks to Miguel for the service.

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