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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5679 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Maria P.
5 out of 5
11/19/2025
Thank you so much I appreciate that you took me as soon as I got there, I was in court all morning for jury duty
Jesse S.
5 out of 5
11/19/2025
Jason was awesome!????.
Lorena M.
5 out of 5
11/19/2025
This isn’t the first time Jason has helped me. He has always been very helpful, courteous always willing to go the extra mile for his customers. He is the excellence in customer service there at Toyota of Hemet.
James G.
3 out of 5
11/18/2025
While I’m disappointed that Matt Villapando is no longer there, Jason did a very adequate job and got me a rental car so that the time consuming recall issue could be addressed and I could have transportation home. Big thanks to Jason!
Yasunari A.
5 out of 5
11/18/2025
Great service. Knowledgeable and professional
Robert R.
5 out of 5
11/18/2025
Overall fair and excellent attention to seeing that my vehicle is safe and Ross ready. Oops that should read road ready.
Murlie B.
2 out of 5
11/18/2025
Jason made it okay in the end, yet getting to that point is not one I want to go through ever again
Ivan M.
2 out of 5
11/18/2025
I made an appointment for 9am for a simple oil change. When asking for updates I was informed the car was being worked on. They did not start the oil change until after 12pm mind you I worked all night and had no sleep and to wait for an oil change that I made an appointment for over 3 hours is ridiculous. I did not leave until almost 1:00 pm this is beyond unacceptable.
Kevin V.
2 out of 5
11/18/2025
Worst service advisor.
Juan J.
1 out of 5
11/17/2025
I took my vehicle for a scheduled maintainace, but noticed that my dash camera had been disconnected after I received my vehicle. I dont want anyone touching my electronics in my vehicle aside from what they are supposed to do. This just doesn't sit well and lowers my confidence in the dealer. Please let the technitians not to touch or disconnect anything they shouldn't be touching.
Christine B.
4 out of 5
11/16/2025
My experience with Toyota pertaining to Tony the service advisor was nothing but excellence. On another note Sean rudder the sales associate was a ray of sunshine on it cloudy day.
Betsy Lynn.
5 out of 5
11/16/2025
Great service you have greatly improved in customer service over the years, Kristin will be someone I would look forward to helping me again.
Pedro C.
5 out of 5
11/16/2025
Thank you for the good service
John B.
5 out of 5
11/16/2025
Anthony was very helpful and professional.
Rigoberto D.
5 out of 5
11/15/2025
Excellent service
Alemu D.
5 out of 5
11/15/2025
Very good customer service.
Annette P.
5 out of 5
11/15/2025
As always, fast friendly service from whole staff.
Marian M.
3 out of 5
11/15/2025
Mi carro tenía una luz prendida, cuando me lo dieron la luz ya estaba apagada pero pero solo alcanze a salir de ahí y se volvió a prender el sensor
Christian E.
5 out of 5
11/15/2025
Miguel was very helpful throughout the whole process and I had no issues with communicating with him.
Jazmin N.
5 out of 5
11/15/2025
The two people that help me it was very nice. I’m very happy with you guys.

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