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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5796 reviews 66%
4 star 1737 reviews 20%
3 star 252 reviews 3%
2 star 504 reviews 6%
1 star 502 reviews 6%
Review Us
Hector P.
5 out of 5
7/19/2026
Very professional
Ed M.
4 out of 5
7/19/2026
Yes, Kevin Foster was exceptionally professional and professional in orchestrating the service appointment for my vehicle. You should try to hang on to him as an employee because he epitomizes what customer service is all about.
Marisol I.
5 out of 5
7/19/2026
Great communication from Kevin!
Karla M.
5 out of 5
7/19/2026
Claudia was very helpful and courteous very welcoming. Very professional
Manuel F.
4 out of 5
7/19/2026
The vehicle runs great now I just have to focus on replacing the passenger side doors and fix the other 2 lights that came on thank u so much
James G.
4 out of 5
7/18/2026
There seems to be a lot of personnel changes over the past several months. Does not inspire a lot of confidence or stability. Justin observation.
Lucille G.
5 out of 5
7/18/2026
John was professional he listened to my concerns and answered them.
Christopher P.
5 out of 5
7/18/2026
Thank you! :)
Jose Luis.
5 out of 5
7/18/2026
Very good service. Thanks
Monica C.
1 out of 5
7/18/2026
First of all Paul Starkey horrible attitud (This was my second time there and he attended my car both times with same attitud ) ... second your "car wash service" is not supposed to be call like that if you not using water or soap to do it ...my truck was cleaned with a damp towel , then wiped where the want to dry it. If you don't have water or soap "DO NOT OFFER CAR WASHES SERVICES "
Eduardo R.
5 out of 5
7/18/2026
Excellent service good job
Kathy H.
3 out of 5
7/18/2026
We did catch a mistake but they fixed it right away.
Sharon B.
5 out of 5
7/17/2026
Awesome and fast! Tony was friendly and polite Thank you!
Daniel S.
1 out of 5
7/17/2026
Paul Starkey was great. The issue isn’t with him. It’s the typical, “We couldn’t replicate the issue.” We KNOW the seatbelt has issues, we took video of the occurrence. Just because the issue didn’t present itself while at Toyota doesn’t negate the issue. The intermittent seatbelt warning just didn’t activate while in Toyota’s possession. And if the history didn’t show when diagnosing, also not my issue to prove. I’m not the tech. Toyota has its techs to identify, correct, or replace sensors altogether. None of that occurred. This is a BRAND NEW car guys. Get it together.
Beatriz G.
4 out of 5
7/17/2026
100%
Aaron C.
5 out of 5
7/17/2026
Tony was fantastic! Friendly, knowledgeable and professional from start to finish. He kept me informed throughout the process and made everything easy. Thank you for the excellent service, Tony!
Alicia Z.
5 out of 5
7/17/2026
Gracias por todo, todos son muy amables en sus servicios. Muchas gracias recomendado 100%
Charles D.
3 out of 5
7/17/2026
All was great except; went to pick up my vehicle and the plastic on the seats and paper mats were still in the car. Also had to get someone to move cars blocking my exit by backing up to maneuver my way out. You would think my car would be waiting and I could just drive away……
Rachelle L.
5 out of 5
7/17/2026
Kevin has always been great! He’s helped us several times with both of our vehicles.
Sergio C.
5 out of 5
7/16/2026
Really good with helping me out guide me to the office and such

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