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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5679 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Diane L.
5 out of 5
1/8/2026
You let me do the services as needed and as I can afford. I appreciate your help in that regard. Thank you. Kristen was a jewel. Diane ****-****-xxxx
Luis D.
4 out of 5
1/8/2026
Great job every time. Tony is knowledgeable, efficient and understands the business. You can ask him anything and he will find a solution. Always a great experience, with Tony I know the service and my vehicle needs will always be met with Tony.
Anthea D.
4 out of 5
1/8/2026
Disappointed that I had more work needed done but at the same time appreciate that it was discovered before I really had some issues and they all took care of it in a timely manner today appreciate that!!
Tony L.
4 out of 5
1/8/2026
Tony was great. Keep us informed as he was searchingfor the part needed for the car. Talked over possibilities, made suggestions. Great PR skills.
Steve S.
5 out of 5
1/8/2026
Thank You. Awesome job Miguel!
Monica F.
5 out of 5
1/8/2026
I am always pleased with Hemet Toyota best service dept ever
Mary Helen.
5 out of 5
1/8/2026
Thx for the honest customer service Miguel
Linda W.
5 out of 5
1/8/2026
Tony is always great!
Debra C.
5 out of 5
1/8/2026
sVery Professional staff
Stephanie R.
4 out of 5
1/7/2026
Tony was a breath of fresh air compared to my experiences at other Toyota service centers. I will definitely go back for future maintenance.
Virginia R.
5 out of 5
1/7/2026
I was received by the friendly staff, and most especially Stawart Tan, who was a very accommodating staff member. Overall service was perfect.
Olga V.
2 out of 5
1/7/2026
Not satisfied with the person
Daniel F.
5 out of 5
1/7/2026
Extremely efficient as far as time of completion makes it much more comfortable to use in a timely manner to keep maintenance requirements on schedule.
Angelica P.
5 out of 5
1/7/2026
I am very satisfied of my last visit at the toyota service.
Ceci W.
2 out of 5
1/7/2026
No issue with Danielle my service provider, she is friendly and knowledgeable. I am unsatisfied with the wait times for simple, routine service. The wait times have never been great but 50% of the time I could at least get an oil change in under 2 hours. Checking in for my appointment was also unsatisfactory. My service provider was helping another customer so I waited and watched many vehicles that came after my arrival proceed to go before me. I had an appointment for the 10,000 mile toyota care service and still waited 3 hours for my vehicle. I also purchased my vehicle from toyota of hemet with an extended warranty and now dread having to come here ever 5,000 miles and wait another 3 hours.
Kevin T.
5 out of 5
1/7/2026
Stuart was very nice very helpful. Got me in checked in came to greet me when it was time for me to leave which made a very personable and I already scheduled my follow up appointment for a couple of months out. I thought that was very helpful and professional. Thank you.
Jessie D.
5 out of 5
1/7/2026
Great communication and very professional
Joe C.
5 out of 5
1/7/2026
Always professional and friendly staff
Angel S.
5 out of 5
1/7/2026
Miguel was really helpful, he had a great attitude and was very professional, he answered all my questions and concerns, definitely made my experience great.
Sinoi H.
5 out of 5
1/7/2026
Mr Tan was very helpful.

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