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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5679 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Cleta F.
5 out of 5
1/6/2026
Everything went perfect
Lorenzo O.
5 out of 5
1/6/2026
Was very helpful and did everything he could to make sure we are good
Reyna T.
5 out of 5
1/6/2026
Miguel has outstanding customer service skills and a great, big heart. We were fortunate to meet him and Toyota is lucky to have him.
Luis R.
5 out of 5
1/6/2026
Stewart Tan was an incredible person who made me feel very comfortable. Stewart was straightforward, friendly, and respectful. Thank you for making this experience easy. Thank u so much
Rafael M.
5 out of 5
1/6/2026
He was fast and efficient, nice also.
Melinda K.
5 out of 5
1/6/2026
Jason answered all my questions And the service was excellent!
Brittany G.
4 out of 5
1/5/2026
Edward Garlejo was extremely helpful and his customer service was excellent. He go me in and out. But when I first walked in, no one asked if I needed help as I clearly looked confused walking around. I told some lady with curly brown hair in the service dept I was there to see Kevin and she pointed me to his desk, said he’s not there and just wait for him. I waited and waited and waited. She didn’t bother to ask if she could help in any way or what I was there for. I was there to have lo jack installed. she could have helped. Kevin never came. If it wasn’t for Edward jumping in and asking if I have been helped and how can he help, I would not have waited there any longer just to be ignored. So thank you Kevin for treating customers right!
Dalia R.
5 out of 5
1/4/2026
Always do a excellent job
Kimberly S.
4 out of 5
1/4/2026
At first meeting Kristin M. Appeared visibly irritated by whatever was going on prior to my arrival. I saw her very friendly with other customers even offering them water in waiting room. She was not that way with me. However after a few hours she was in a better mood and handled everything perfectly for me and was very informative and courteous. Thank you.
Timothy S.
5 out of 5
1/4/2026
Excellent customer service
Noemi E.
5 out of 5
1/4/2026
Thank you
Alice M.
5 out of 5
1/4/2026
Everything was good
Robert C.
1 out of 5
1/3/2026
The representative was pushing me to buy a new battery after only having it for 2 years ,I have a new car , so I went and got my battery scanned with the same kind of device that was used at the dealer and the test showed it was a good battery and the rpm's were a little low but I was told the weather could affect it, which the representative did not say. This madness me not trust the representative there and I wouldn't take his recommendations anymore. I just wounder if the is the norm now, to lie to customers and chance losing there trust.
Alejandrina A.
5 out of 5
1/3/2026
Thank you
Sinoi H.
1 out of 5
1/3/2026
I had asked if my cars oil change will be synthetic oil, was told that they only use synthetic. I drive 158miles Monday to Friday for work. The oil that I received was not synthetic.
Shirley W.
4 out of 5
1/3/2026
I trust you with my vehicle!
Jorge Z.
5 out of 5
1/3/2026
Good customer service.He gave me all the information about my car in a professional manner.
Angelina F.
5 out of 5
1/3/2026
Thank you for all your work!
Jerry Y.
5 out of 5
1/2/2026
No comment
Francis W.
5 out of 5
1/1/2026
Fast, Friendly and on time

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