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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5655 reviews 66%
4 star 1692 reviews 20%
3 star 240 reviews 3%
2 star 490 reviews 6%
1 star 479 reviews 6%
Review Us
Victoria F.
5 out of 5
5/20/2026
Jason was professional, respectful, knowledgeable about his work and provided details about what was recommended so I could make an informed decision. Thank you Jason for being so thorough with my car.
Vanessa F.
2 out of 5
5/20/2026
When I stated I did not want the 5 oil change contract after all her response was it’s already been done. That is not appropriate to tell a customer when i absolutely have the right to change my mind especially when i haven’t even paid for it yet. She then upped my price from 136 to 175 because i insisted i didn’t want it. Come to find out the person who made my appointment had given me a coupon for $99. And somehow those notes were erased and the coupon not honored until I called very upset to ask what was going on. I will not be bringing my vehicles to your dealership any longer. Thank you to the person who made my appointment though. I wish i could remember her name. She was very kind and professional and even contacted me after to ensure I got the original price that was given during the making of my appointment.
Alejandra C.
5 out of 5
5/20/2026
amazing service from claudia
Juanita L.
4 out of 5
5/20/2026
Thank you for the diagnostic test that you did on my truck.
Rafaela C.
5 out of 5
5/20/2026
Everything was excellent ????
Maria G.
5 out of 5
5/20/2026
Friendly and professional Thank you
Nancy M.
3 out of 5
5/20/2026
Tony was great, got me a rental so I can get the recall done and extra things my car needed and didn’t have to wait in the lobby.
Dina R.
4 out of 5
5/19/2026
Jason Caudill came through!!
Alexander J.
5 out of 5
5/19/2026
He very helpful person and know he job well.
Soto C.
1 out of 5
5/19/2026
They could have fixed my issue with almost no effort but they chose to lie to me in order to get me to pay close to $1k for repairs. I fixed the issue myself with a screwdriver and about 5 minutes of time.
Cathy Y.
5 out of 5
5/19/2026
John was an absolute angel! I was distraught and lost over my autos situation. John treated me with kindness and understanding. I would never had made it without his help. John was very professional and caring . Thank you John from the bottom of my heart Cathy Y
Ben U.
5 out of 5
5/19/2026
Excellent service!! Thank you!
Gary H.
5 out of 5
5/19/2026
Kind, friendly helpful
Lorraine P.
3 out of 5
5/19/2026
Will be going to Toyota of Hemet for all my Toyoya needs.
Daniela C.
5 out of 5
5/19/2026
Everyone did amazing, my car was a wreck and the team that helped out with figuring out what to do with it was phenomenal and helped me out on my next steps.
Patti T.
1 out of 5
5/18/2026
I was told air I. My tired would increase but they did not
Araceli L.
5 out of 5
5/17/2026
Exelent job thanks kevin
Saul V.
5 out of 5
5/17/2026
Very good service gracias ????
Rafael T.
5 out of 5
5/17/2026
Great service thanks john
Margo H.
4 out of 5
5/16/2026
Always treated so well at the dealership - things are well explained with patience and kindness especially for us widows whose husbands always handled vehicle issues. Thank you so much. (I was a little disappointed that I spent $1,700 but no car wash - but I was still smiling when I left! ????. Thank you again John!

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