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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5796 reviews 66%
4 star 1737 reviews 20%
3 star 252 reviews 3%
2 star 504 reviews 6%
1 star 502 reviews 6%
Review Us
Sarah D.
5 out of 5
7/14/2026
Very friendly, made me feel really comfortable leaving my car.
Michael F.
4 out of 5
7/14/2026
I'm not sure why your AI software can't recognize that I've had Tony as my service advisor for more than 5 years. It shouldn't schedule me with anyone else. Tony is the reason I keep going back to that dealership. He's awesome.
Sarah B.
5 out of 5
7/14/2026
Tony, is exceptional at his job. He is always so helpful anytime I come in to get work done on my vehicle. Explains things in detail on any questions or concerns. I’m always glad he is there even if my appointment isn’t with him. He is friendly with everyone that enter the service department. He always willing to help not just customers but his fellow workers. It’s a great thing to see over the years of coming to Toyota for my service needs.
Francis K.
5 out of 5
7/13/2026
Yes I’m completely satisfied! Paul was awesome! Thank you Gosch Toyota!
Zachary G.
5 out of 5
7/12/2026
Jason delivered top quality customer service. He was informative on the needs of my vehicle and delivered a reasonable price which counts for a lot in this economy. He was also courteous and friendly, I give Jason a 5/5, thank you!
Andre C.
1 out of 5
7/11/2026
Didn't put the car back together there was one part that they had to put on and did not did not do it and that was in the backseat of the car it was part of the car part of the hood goes attached to the hood and didn't put that part on I came to get my car repaired My fit a lot of money for it at least finish the job when a customer asking to do something they should just do it part of their job to fix cars part of the car was in the backseat
Ron K.
5 out of 5
7/11/2026
Paul Starkey was amazing! He made our whole experience! He was very professional, knowledgeable and personable. He was a very kind and caring service representative . Thank you again Paul!
Alicia L.
5 out of 5
7/11/2026
Jason is always helpful and knowledgeable. I dont book with any other service advisor.Super nice and always a pleasure to talk to.
Ramon J.
5 out of 5
7/11/2026
Excelente servicio super amables
Jose B.
5 out of 5
7/11/2026
Jason went above and beyond during my recent service. He made me feel genuinely appreciated as a customer and took the time to happily answer all of my questions. Highly recommended!
Rick S.
5 out of 5
7/11/2026
Tony Schemp takes very good care of all of my Toyota service needs. He is knowledgeable and skilled at his craft. Hemet Toyota is fortunate to have him on their team.
Patrick F.
5 out of 5
7/11/2026
John did a great job, no complaints at all.
Farani M.
5 out of 5
7/11/2026
You're very helpful
Donna M.
5 out of 5
7/10/2026
Thank you Tony for your great land quick service Everything was great. Appreciate Tony and Toyota of Hemet for the great serrvice. Always dependable
Murlie B.
5 out of 5
7/10/2026
Very attentive
Terry W.
5 out of 5
7/10/2026
JASON DID A GREAT JOB ???? IT IS 5-STARS JOB. I WILL REQUEST FOR HIS HELP NEXT TIME AGAIN.
Tremaine R.
1 out of 5
7/10/2026
I asked for brake inspection and they did not perform it. All they did was send me a video of a cabin air filter in an engine air filter. After I mentioned it, the service manager went out and told the guys to do it so that was an additional 30 more minutes of my time
Perla D.
4 out of 5
7/10/2026
Claudia was phenomenal from beginning to end of service. When I service my car, I normally have whoever is available take a look at my car but after this visit, I will be scheduling all of my future appointments with Claudia if she’s available. She was very knowledgeable, a great resource and she really showed she was working with my best interest in mind. It truly felt like she was working for my car as if it were her own. Thank you Claudia!
Cindy D.
1 out of 5
7/10/2026
Well I guess it’s not a huge issue! But I had specifically asked if I could get a car wash, and it didn’t happen. Other than that, it was ok
Howard F.
5 out of 5
7/10/2026
Miguel is great. His customer service skills are exceptional.

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